Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
Health Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Collaborative team environment
Equal opportunity employer
Job Description
PetVet Care Centers is a nationally recognized network of more than 420 animal hospitals across the United States. With a team of over 11,000 dedicated professionals, including more than 1700 veterinarians, PetVet is committed to delivering exceptional veterinary care while fostering a supportive and collaborative working environment. The organization operates on a model that balances local leadership and medical autonomy with the strength and resources of a large national network. This structure allows each hospital to thrive by providing top-quality care to pets while benefiting from shared best practices and support systems. PetVet is steeped in a Culture of Care... Show More
Job Requirements
- high school diploma or GED required
- knowledge of clerical procedures
- excellent customer service skills
- accurate cash handling and cashiering abilities
- strong multitasking skills
- flexibility in scheduling including weekends and holidays
- ability to perform physical tasks such as lifting animals up to 50 pounds
Job Qualifications
- high school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- knowledge of clerical procedures and ability to organize files and records
- excellent customer service skills, providing courteous and prompt assistance
- accurate cash handling and cashiering abilities
- strong multitasking skills with attention to detail
- flexibility in scheduling, including weekends and holidays
- ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Duties
- provides excellent customer service in-person, over the phone, and during high-stress situations
- manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
- handles basic medical emergencies for pets and owners, ensuring safety and well-being
- assists with medication pickups, inquiries, and provides information about services and products
- inputs and manages data in practice management software, including billing and accounts
- assists with retail sales, weighing pets, processing faxes, and maintaining records
- reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Job Location
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