Receptionist

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

comprehensive benefits

Educational initiatives

Special celebrations of history, culture, and growth

Job Description

Dimensional Fund Advisors Inc. is a global investment management firm known for its commitment to offering research-driven investment solutions and exceptional client service. With a strong emphasis on academic research and evidence-based investment strategies, Dimensional operates as a trusted partner to institutional investors, financial advisors, and individual clients worldwide. The firm prides itself on fostering a collaborative and inclusive workplace environment that encourages innovation, professional development, and flexibility. Dimensional’s office-first hybrid work approach blends in-person collaboration with remote work flexibility, allowing employees to engage with each other and maintain a balanced work-life dynamic throughout the week. This approach includes working... Show More

Job Requirements

Excellent verbal and written communication and interpersonal skills
Strong phone and verbal communication skills along with active listening
Must be flexible and possess a professional and friendly attitude
Customer focus and the ability to multi-task, set priorities, and manage time effectively
Excellent problem-solving skills
Detail-oriented and organized
Able to work equally well in a team environment and independently
Self-starter who can manage multiple projects and meet deadlines
Able to work well under pressure
Professional appearance and demeanor
Strong computer skills (Excel, Word, and Outlook) with the ability to learn programs as needed

Job Qualifications

Excellent verbal and written communication and interpersonal skills
Strong phone and verbal communication skills along with active listening
Must be flexible and possess a professional and friendly attitude
Customer focus and the ability to multi-task, set priorities, and manage time effectively
Excellent problem-solving skills
Detail-oriented and organized
Able to work equally well in a team environment and independently
Self-starter who can manage multiple projects and meet deadlines
Able to work well under pressure
Professional appearance and demeanor
Strong computer skills (Excel, Word, and Outlook) with the ability to learn programs as needed
Bachelor’s degree preferred
At least 2 years of office or receptionist experience in a corporate environment
Experience using call management software is a plus

Job Duties

Greet employees and visitors in a professional and friendly manner and escort them to appropriate locations as needed
Assist with managing incoming telephone inquiries and field calls appropriately using a call management software program
Maintain knowledge of firm and departmental structures as well as senior management and company history
Monitor department email distribution list and dispatch emails to appropriate Corporate Services representative
Properly enroll new employees and visitors into badge pay database as needed
Ensure new employee information is uploaded into company intranet and applications
Understand and assist with all meetings and events occurring onsite and how they relate to internal department structure
Provide information on surrounding area amenities, events and activities to employees and clients as needed
Be proactive and solution-oriented when approaching projects and responsibilities
Prioritize day-to-day tasks to efficiently manage expectations
Ensure Reception and lobby remain clean and organized
Uphold building and operational security processes and procedures
Serve as a building representative for life, safety, and evacuation procedures
Assist with meetings and events as needed
Special projects as assigned

Job Location

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