Receptionist

Minneapolis, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $22.00

Benefits

competitive hourly wage

Training and development opportunities

Supportive and collaborative team environment

Opportunity to contribute to meaningful client experiences

Clean and welcoming office environment

Job Description

Wanta Thome is a distinguished law firm specializing in Employment Law, recognized for its client-focused and efficient legal practice. Located in Minneapolis, Wanta Thome has built a reputation for delivering justice swiftly and effectively, breaking the norm of prolonged legal battles that many firms are known for. The firm operates with a strong set of core values that emphasize teamwork, agility, excellence, results-oriented outcomes, and honest communication. These principles drive the firm's pursuit of impactful client service and a collaborative work environment. As a committed employer, Wanta Thome values the importance of early client interactions and believes the front desk... Show More

Job Requirements

Minimum 1 year of experience in a front desk or reception role
strong interpersonal and communication skills
natural, outgoing demeanor
comfortable spending significant time on the phone
genuine desire to create exceptional experiences
meticulous attention to detail
familiarity with CRM systems is a plus
ability to manage multiple tasks professionally and calmly

Job Qualifications

Minimum 1 year of experience in a front desk or reception role
strong interpersonal and communication skills
a natural, outgoing demeanor with a client-first mindset
comfortable spending a significant portion of the day on the phone
must enjoy engaging in conversation, offering clear direction, and receiving guidance with professionalism
a genuine desire to create exceptional experiences for others
derives satisfaction from positively impacting the moods and outcomes of those they interact with
meticulous attention to detail and a commitment to doing things the right way, not the fastest way
familiarity with CRM systems is a plus
ability to manage multiple tasks and priorities in a professional and calm manner

Job Duties

Greet all visitors with warmth and professionalism
answer the main phone line within one ring and direct calls accordingly
input and update client information accurately into CRM software
identify caller needs and route them appropriately based on their stage in the client journey
maintain a clean, organized, and welcoming office at all times
support the team with general administrative tasks as needed
actively contribute to improving client satisfaction and office hospitality standards

Job Location

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