Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $24.22
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Career development opportunities
shift differential pay
Inclusive and diverse workplace

Job Description

Montefiore Medical Center is a renowned healthcare institution located in Bronx, New York, dedicated to providing comprehensive medical services and exceptional patient care. As a leader in the healthcare industry, Montefiore prides itself on its commitment to innovation, quality, and community health. Established to serve diverse populations, Montefiore offers a wide range of specialties, cutting-edge treatments, and a supportive environment for both patients and staff. With a focus on inclusivity and professional growth, Montefiore fosters a workplace where employees can thrive while making significant contributions to healthcare delivery and patient satisfaction.

The Customer Service Receptionist position at Montefiore Medi... Show More

Job Requirements

  • High school diploma or GED required
  • Heavy phone contact experience
  • Good interpersonal communication skills
  • Basic computer skills
  • Ability to interact with patients, visitors, and administration
  • Availability for night shifts, weekends, and holidays
  • Bilingual preferred

Job Qualifications

  • High school diploma or GED
  • Good interpersonal communication skills
  • Basic knowledge of computer skills
  • Experience interacting with patients, visitors, and administration
  • Ability to handle heavy phone contact
  • Bilingual preferred
  • Familiarity with EPIC system, Microsoft Office, Microsoft Teams, and Visitor Management software

Job Duties

  • Provide patient information to visitors and family via EPIC
  • Screen all persons entering the medical center
  • Assist patients and visitors with directions throughout the medical center
  • Perform routine clerical duties and related work
  • Utilize EPIC Transport Technologies for patient transport facilitation or provide loaner wheelchairs
  • Assist with wayfinding and escorting to appointments or locations within the hospital
  • Lift and move supplies and stock closets to maintain adequate levels

Job Location

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