Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Equal opportunity employer
Supportive team environment
opportunities for professional development
Positive community culture
employee recognition programs
comprehensive training
Commitment to work-life balance
Job Description
Villa Court Living is a distinguished senior living community dedicated to enriching the lives of its residents through compassionate care and a vibrant community atmosphere. As part of The Pennant Group, Inc., a respected holding company overseeing various healthcare services including home health, hospice, and senior living communities across the United States, Villa Court Living upholds the highest standards of service and community engagement. The organization is deeply rooted in its CAPLICO Core Values which include Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second (Employee First), and Ownership. These values not only guide the company’s... Show More
Job Requirements
- Must be able to read, write, speak, and understand the English language
- Must not pose a direct threat to the health or safety of other individuals in the workplace
- Possess the ability to make independent decisions when circumstances warrant such action
- Possess the ability to deal tactfully with personnel, residents, visitors, and the general public based on whatever maturity level they are currently functioning
- Ability to be calm and level-headed in emergencies
- Well groomed, professional and possess ability to work harmoniously with other personnel
- High school diploma or GED
Job Qualifications
- High school diploma or GED
- Excellent communication and interpersonal skills
- Ability to operate telephone and paging systems
- Knowledge of HIPAA and Resident Rights policies
- Ability to maintain confidentiality and professionalism
- Strong organizational and multitasking abilities
- Demonstrated ability to work well under pressure and handle emergencies calmly
- Professional appearance and demeanor
- Ability to work harmoniously with diverse personnel
Job Duties
- Ensures CAPLICO Core Values and Code of Conduct are always adhered to
- Always ensures compliance with Resident Rights and HIPAA policies
- Provides a welcoming environment for residents, staff, and all visitors to the community
- Maintains up-to-date knowledge of the community services provided
- Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions
- Operates paging/telephone system as required
- answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner
- Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person
- Ensures that the reception areas are clean, neat, and inviting
- Prepares outgoing community mail for pickup
- sorts and distributes incoming mail for distribution to departments
- Maintains current listing of residents and staff
- Reports equipment malfunctions as soon as possible to appropriate personnel
- maintains a 'maintenance required' book for repairs needed in the community
Job Location
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