Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Short and Long-Term Disability
Life Insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
Paid Time Off
Company-paid holidays
Job Description
InnovAge is a leading healthcare organization dedicated to empowering seniors to live independently in their own homes and communities. Through its innovative Program of All-inclusive Care for the Elderly (PACE), InnovAge offers a comprehensive alternative to nursing homes by providing enrolled seniors with personalized healthcare and social support. The PACE model integrates medical care, social services, and community support through Adult Day Health Centers staffed by experienced medical professionals committed to developing individualized care plans for each participant. InnovAge’s commitment to delivering patient-centered care is matched by its dedication to fostering a diverse, inclusive, and respectful workplace where every team... Show More
Job Requirements
- High school diploma or GED
- Experience answering inbound phone calls and knowledge of multiline phone systems
- Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines
Job Qualifications
- High school diploma or GED
- Experience answering inbound phone calls and knowledge of multiline phone systems
- Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines
- Medical terminology (preferred)
- Bilingual - Spanish (preferred)
Job Duties
- Receives visitors and employees to InnovAge with a courteous attitude and disposition and assists individuals who need assistance with services and or directions to offices
- Ensures facility security by maintaining sign in sheets and issuing visitor badges, notifies staff member of visitor's arrival in a timely fashion
- Answers all incoming calls and routes to appropriate departments, takes messages and responds as needed
- Maintains an orderly reception area in order to provide and maintain InnovAge image
- Pages staff via paging system when appropriate and according to established procedure
- Responds to emergency calls according to established procedures in a courteous and helpful manner
- Handles and processes incoming and outgoing packages and or letters from FedEx, USPS, UPS and other postal delivery and messenger companies
- Prepares and processes interoffice and regular outgoing incoming mail
- Distributes mail in a timely manner with regard to confidentiality and sensitive issues
- Provides basic and general maintenance of all office equipment which includes pagers, copiers, faxes and printers, notifies appropriate parties when equipment is out of order
- Maintains appropriate logs and records of office equipment and or supplies and assists with care and maintenance
- Provides administrative support and performs general office duties as assigned
- Additional work functions and duties may be assigned
Job Location
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