Receptionist

West Covina, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $36,902.27 - $43,381.00

Benefits

competitive salary

Health Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

Employee Discounts

Professional development opportunities

Job Description

Hot Topic, Inc. is a premier specialty retailer that thrives on pop culture and music-inspired fashion and accessories. Established with a distinct and edgy identity, Hot Topic has carved out a unique niche in the retail market by catering to passionate fans of music, gaming, anime, and popular culture. Headquartered in the City of Industry, California, Hot Topic operates numerous stores across the United States, becoming a beloved brand for trendy and alternative styles. The company is deeply committed to creating a positive shopping experience with a focus on vibrant customer interaction, community engagement, and a fun and inclusive atmosphere... Show More

Job Requirements

High school diploma or equivalent
1-2 years work experience as a receptionist, front office representative or similar role
Bilingual a plus
Dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly
Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and be a solid verbal and written communicator
Competency in computer applications including Word, Excel, Outlook, and Canva
Experience with administrative and clerical procedures
Regularly required to sit, stand, bend, and lift/move up to 10 pounds, may lift/move up to 50 pounds occasionally

Job Qualifications

High school diploma or equivalent
1-2 years work experience as a receptionist, front office representative or similar role
Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and be a solid verbal and written communicator
Competency in computer applications including Word, Excel, Outlook, and Canva
Experience with administrative and clerical procedures
Bilingual abilities are a plus

Job Duties

Operate Zoom computerized phone system and answer all incoming calls
Relay incoming and inter-company calls promptly and professionally
Greet office visitors and monitor visitor log
Maintain office security by following safety procedures and controlling access via the reception desk (employee badges, intercom system)
Update calendars and schedule meetings
Generate HQ name tags/badges as needed
Assist in UPS, including but not limited to receiving, sorting, and delivering packages
Assist the travel department with arranging travel and accommodations
Assist the relocation department with relocating employees
Assist with various office/clerical duties as needed
Meet deadlines, prioritize appropriately, cope well with change, and maintain composure under pressure
Perform other job duties as needed

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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