Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.04 - $25.52
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
financial security benefits
generous time-off program
Job Description
NYU Langone Hospital - Brooklyn is a premier full-service teaching hospital and a designated Level I trauma center strategically located in Sunset Park, Brooklyn. As a critical part of the NYU Langone Health system, it serves as a central hub for healthcare access, growth, and delivery throughout the entire borough of Brooklyn. The hospital operates within a vast network of affiliated ambulatory and outpatient practices, which enables it to provide comprehensive, high-quality medical care to a diverse urban population. With over a century of experience, NYU Langone Hospital - Brooklyn continuously strives to integrate innovative healthcare practices with exceptional patient... Show More
Job Requirements
- High school diploma or GED required
- Ability to effectively communicate with all levels of the organization
- Must be able to use communication technologies such as Cyracom phone
- Proficiency in computer usage
- Knowledge of hospital layout and services
- Strong interpersonal and customer service skills
- Ability to maintain confidentiality in accordance with hospital policies
Job Qualifications
- High school diploma or GED
- Effective communication skills with all levels of the organization
- Knowledge of hospital departments and patient services
- Ability to use computer systems efficiently
- Familiarity with telephone etiquette and message taking
- Ability to maintain accurate records
- Customer service orientation
Job Duties
- Willingly performs other related duties
- Exhibits appropriate telephone courtesy, including answering telephone promptly (by third ring), identifies self and department, speaks clearly and takes accurate messages
- Uses Cyracom phone or other communication technology effectively when interpreter services are needed
- Uses computer efficiently and effectively to locate necessary information
- Promptly greets visitors, patients and staff as they approach the desk, promotes a pleasant, professional and customer friendly service
- Is knowledgeable about locations and familiar with departments, nursing units and other patient services, facilitates customers in finding appropriate departments, meeting locations and staff members
- Follows strict policies regarding provision of patient condition, room number and telephone contact information
Job Location
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