RECEPTIONIST

Madison, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

Medical insurance

Dental Insurance

Vision Insurance

life insurance/AD&D

Disability insurance

Commuter Benefits

Employee assistance program

Flexible Spending Accounts (FSAs)

Job Description

Canteen, a part of Compass Group, is a leading provider in the foodservice industry known for its commitment to enhancing break times in workplaces. They deliver a variety of solutions including markets, office coffee and snacks, unattended retail, and culinary services. Through their industry-leading technology and innovative approach, Canteen fosters an environment that connects employees and creates a better workplace experience. With a focus on customer satisfaction and operational excellence, Canteen is dedicated to transforming the foodservice landscape while supporting their employees' professional growth and workplace satisfaction.

Located in Madison, Wisconsin, Canteen is currently hiring a full-time Receptionist at t... Show More

Job Requirements

Two to three years of previous customer service, phone etiquette, and clerical experience required
Previous experience using Microsoft Excel is required
Ability to greet and interact with visitors in a professional and friendly manner
Competence in managing multi-line phone systems and scheduling software
Ability to follow established security procedures
Strong organizational and communication skills
Availability to work full time Monday through Friday, 7:00 am to 4:00 pm

Job Qualifications

Two to three years of experience in a client service/reception position within a hospitality or corporate environment
Computer skills and knowledge of office technology/equipment
Proficiency in Microsoft Excel
Strong interpersonal and communication skills

Job Duties

Properly greets and handles visitors with a smile and maintains eye contact through the entire interaction
Addresses guests and clients by name whenever possible
Answers telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests
Handles on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc.
Advises the appropriate staff members of changes in meeting room status, special requests, etc.
Implements established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.
Acts as a Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation, transportation, community retail, neighborhood amenities, and organizational information
Handles car service requests for visitors and staff members
Communicates requests to the appropriate internal support departments such as building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries)
Performs other duties as assigned

Job Location

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