Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Paid Time Off
401(k) Plan
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
on the job training
Comprehensive medical, dental and vision coverage for full-time associates
Dental and vision coverage for part-time associates
Job Description
Camping World is a leading provider of recreational vehicles and outdoor camping gear, dedicated to helping customers create memorable outdoor experiences. With a nationwide presence and a commitment to quality service, Camping World stands out as a trusted name in the RV and camping industry. Known for its comprehensive product offerings, knowledgeable staff, and customer-centric approach, the company fosters a culture of growth, innovation, and community engagement. As a retail-focused organization, Camping World places great emphasis on delivering exceptional customer service and maintaining strong relationships with its clientele. This company offers a dynamic workplace where motivated employees can develop their... Show More
Job Requirements
- High school education or equivalent
- Previous experience in customer service preferred
- Excellent interpersonal skills
- Strong leadership and initiative
- Reliable and responsible work ethic
- Organizational and multitasking abilities
- Ability to respond to diverse clients
- Basic computer skills
- Physical ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills, including proficiency in MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Location
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