Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Professional development opportunities
Employee wellness programs
Job Description
City of Hope is a renowned and pioneering organization in the field of cancer and diabetes research and treatment. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the United States. With a mission dedicated to making hope a reality for all individuals touched by cancer and diabetes, the organization has been at the forefront of medical breakthroughs, including the development of numerous cancer medicines as well as human synthetic insulin and monoclonal antibodies. City of Hope operates an independent, National Cancer Institute-designated comprehensive cancer center that... Show More
Job Requirements
- High school diploma or equivalent preferred
- experience in the medical field preferred
- proficiency with scanner, fax machine, copy machine
- knowledge of Microsoft Office
- excellent communication skills
- ability to handle multiple phone lines
- ability to maintain confidentiality and comply with HIPAA regulations
Job Qualifications
- High school diploma or equivalent preferred
- experience in the medical field preferred
- proficiency with scanner, fax machine, and copy machine
- knowledge of Microsoft Office
- strong communication and organizational skills
- ability to maintain patient confidentiality
- experience using electronic medical records systems such as EPIC preferred
Job Duties
- Greet and check in patients
- collect necessary patient billing information including insurance and demographics
- collect copays and patient balances
- check patients out and make follow-up appointments per doctor orders
- provide patients with written orders for tests or scans
- call admissions and set up urgent appointments
- answer and route clinic phone calls
- take and deliver messages
- schedule appointments
- print and deliver faxes
- copy or fax records, scripts, and orders
- shred unnecessary information to maintain patient confidentiality
- scan and maintain electronic patient charts
- locate and print patient medical records in the EPIC system
- obtain referrals from referring doctors
- stamp mail
- sign for mail and packages
- keep the waiting room and break room clean and organized
- water plants
- lock the office at the end of the day
Job Location
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