Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Exclusive discounts through The Employee Network
Access to the Employee Association supporting team members in need
Job Description
The Colonnade, located in Surprise, AZ, is a distinguished senior living community dedicated to providing exceptional care and a warm, welcoming environment for its residents. As part of the larger Sun Health organization, which has been recognized as a Great Place to Work for three consecutive years (2021, 2022, and 2023), The Colonnade exemplifies commitment to excellence not only in resident care but also in fostering a supportive workplace culture. The organization has earned national recognition, including a top 10 spot on the Fortune Best Workplaces for Aging Services list in 2020 and 2021, and has been awarded the Platinum... Show More
Job Requirements
- High school diploma or general equivalency diploma (GED)
- One to three months' related experience and/or training
- Experience with switchboards and telephone answering etiquette
- Ability to obtain a Type 1 fingerprint card
Job Qualifications
- High school diploma or general equivalency diploma (GED)
- One to three months' related experience and/or training
- Experience with switchboards and telephone answering etiquette
- Ability to obtain a Type 1 fingerprint card
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Customer service oriented mindset
- Ability to work independently and as part of a team
Job Duties
- Greet all residents and visitors at facility in a friendly, cheerful and professional manner
- Maintain a neat personal appearance and dress appropriately
- Maintain all required daily reports and log all incidents and activities that take place during the shift
- Monitor and respond to all emergency security systems
- Prepare unusual occurrence reports when applicable
- Schedule transportation to doctor, dentist, and business appointments for residents and inform Transportation when valet parking is needed
- Dispatch messages via radio to various departments as requested
- Perform Customer Services Desk services: guest room reservations
- accept and dispense packages, prescriptions, flowers etc., operate multiple-line telephone, record resident's change of status
- Record all irregularities or needed repairs observed or reported during the shift
- Submit Work Order if necessary
- Assist other departments with typing, copying, sorting, etc., as needed and as time allows
- Work agreed-upon schedule with minimal absences in accordance with the attendance policy, and perform routine tasks without close supervision
- Put team success ahead of individual interests
- contribute to teamwork by demonstrating a "will-do" attitude and by working cooperatively with others, including other departments
- See what needs to be done and accomplish it, go beyond the basic requirements and take an ownership attitude toward the facility
- Be friendly and helpful with residents and keep a positive spirit and a well-groomed personal appearance in representing the facility
Job Location
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