Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Benefits

Exclusive discounts through The Employee Network
Access to the Employee Association supporting team members in need

Job Description

The Colonnade, located in Surprise, AZ, is a distinguished senior living community dedicated to providing exceptional care and a warm, welcoming environment for its residents. As part of the larger Sun Health organization, which has been recognized as a Great Place to Work for three consecutive years (2021, 2022, and 2023), The Colonnade exemplifies commitment to excellence not only in resident care but also in fostering a supportive workplace culture. The organization has earned national recognition, including a top 10 spot on the Fortune Best Workplaces for Aging Services list in 2020 and 2021, and has been awarded the Platinum... Show More

Job Requirements

  • High school diploma or general equivalency diploma (GED)
  • One to three months' related experience and/or training
  • Experience with switchboards and telephone answering etiquette
  • Ability to obtain a Type 1 fingerprint card

Job Qualifications

  • High school diploma or general equivalency diploma (GED)
  • One to three months' related experience and/or training
  • Experience with switchboards and telephone answering etiquette
  • Ability to obtain a Type 1 fingerprint card
  • Excellent interpersonal and communication skills
  • Strong organizational and multitasking abilities
  • Customer service oriented mindset
  • Ability to work independently and as part of a team

Job Duties

  • Greet all residents and visitors at facility in a friendly, cheerful and professional manner
  • Maintain a neat personal appearance and dress appropriately
  • Maintain all required daily reports and log all incidents and activities that take place during the shift
  • Monitor and respond to all emergency security systems
  • Prepare unusual occurrence reports when applicable
  • Schedule transportation to doctor, dentist, and business appointments for residents and inform Transportation when valet parking is needed
  • Dispatch messages via radio to various departments as requested
  • Perform Customer Services Desk services: guest room reservations
  • accept and dispense packages, prescriptions, flowers etc., operate multiple-line telephone, record resident's change of status
  • Record all irregularities or needed repairs observed or reported during the shift
  • Submit Work Order if necessary
  • Assist other departments with typing, copying, sorting, etc., as needed and as time allows
  • Work agreed-upon schedule with minimal absences in accordance with the attendance policy, and perform routine tasks without close supervision
  • Put team success ahead of individual interests
  • contribute to teamwork by demonstrating a "will-do" attitude and by working cooperatively with others, including other departments
  • See what needs to be done and accomplish it, go beyond the basic requirements and take an ownership attitude toward the facility
  • Be friendly and helpful with residents and keep a positive spirit and a well-groomed personal appearance in representing the facility

Job Location

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