Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Benefits
UKG Wallet - get paid the next day
Free single medical insurance
Loan reimbursement
Scholarship Opportunities
Paid time off - vacation time
401 (k) with annual contribution match
Referral bonuses
Career path to other positions within our growing company
Job Description
Monarch Healthcare Management is a mission-driven organization dedicated to transforming the delivery of short-term rehabilitation and long-term care services. As a reputable healthcare management company operating over 60 skilled nursing and assisted living facilities in Minnesota, Monarch is committed to providing exceptional care and customer service. Their motto, 'Where CARE and CUSTOMER SERVICE Come Together,' reflects the company's core values of prioritizing the needs of residents and families throughout their network. Monarch has earned national recognition for its innovative approaches by partnering with leading research institutions and international technology firms, striving to significantly enhance resident quality of life and daily... Show More
Job Requirements
- Meet employment requirements following criminal background check per Minnesota Department of Human Services
- Ability to perform job duties independently and efficiently
- Adhere to dress code
- Maintain confidentiality and professional communication
- Available to attend required training and in-services
- Strong interpersonal skills
- Ability to work within a diverse environment
Job Qualifications
- High school diploma preferred
- Experience in healthcare, skilled nursing, or assisted living beneficial
- Proficiency with computer systems and office equipment
- Strong customer service, verbal, and written communication skills
- Organizational abilities
- High emotional intelligence and active listening skills
- Ability to handle multiple tasks in a fast-changing environment
Job Duties
- Greet and assist residents, visitors, and staff professionally
- Manage incoming phone calls and visitor inquiries courteously
- Schedule and communicate resident transportation
- File medical records and maintain necessary forms
- Serve as backup for the Health Information Director
- Provide administrative support to department directors including phone handling, correspondence, supply ordering, and mail processing
- Maintain confidentiality and uphold professional conduct
- Attend required training and participate in audits
- Support quality improvement initiatives
- Foster a welcoming and supportive work environment
Job Location
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