Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Life insurance
Vision Insurance
Job Description
Boys & Girls Clubs of the Crescent Region (BGCCR) is a well-established nonprofit organization dedicated to empowering and inspiring young people in the community through a safe, supportive environment that fosters growth, learning, and leadership. BGCCR is known for its commitment to nurturing the potential of every child and teen by providing quality programs and services that build character, encourage healthy lifestyles, and promote educational success. BGCCR prides itself on maintaining strong community ties and engaging with families to ensure the holistic well-being of all members. As part of its dedication to excellence and responsiveness, BGCCR emphasizes a customer-first approach... Show More
Job Requirements
- High school diploma or equivalent
- experience with multi-line switchboard
- associate's degree preferred
- ability to use Microsoft Office
- strong communication skills
- ability to work with customers in difficult situations
- ability to analyze and solve problems
- ability to maintain a professional demeanor
- ability to read and write English
- ability to perform basic arithmetic
Job Qualifications
- High school diploma or equivalent
- experience with multi-line switchboard operation
- strong typing and computer skills including Microsoft Office
- excellent verbal, written, and interpersonal communication skills
- ability to work well under pressure in a dynamic environment
- ability to read, write, and perform arithmetic accurately
- demonstrated professionalism and diplomatic interaction with the public
- ability to communicate effectively in English
- Spanish language skills preferred
Job Duties
- Answer incoming calls on a multi-line switchboard directing calls to the proper extension or external number
- respond to voicemail and Service Center email messages
- greet visitors and notify staff members of visitors' presence
- assist members and staff by providing general information and directions
- keep reception desk and surrounding area clean and professional
- receive incoming light freight and notify intended recipients
- assist with the design and distribution of recruitment emails
- assist with accounts and enrollment services as needed
- type correspondence as needed
- sort incoming mail and faxes and place them in staff boxes
- perform other duties as assigned
Job Location
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