Receptionist

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $24.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer in local community

Job Description

Oxnard Smiles Dentistry is a reputable dental practice dedicated to providing exceptional dental care and ensuring a welcoming environment for all patients. Located in Oxnard, the clinic emphasizes a patient-first philosophy, focusing on creating a Perfect Patient Experience (PPE) and fostering long-term relationships with their patients, often referred to as Patients for Life (PFL). As a part of PDS Health, Oxnard Smiles Dentistry is committed to adhering to the highest standards of dental health services while maintaining a compassionate and professional atmosphere.

This full-time receptionist position offers an hourly wage of $17.50 to $24.50, presenting an opportunity for individ... Show More

Job Requirements

High school diploma or general education degree (GED)
prior coursework or on-the-job training in dentistry, insurance, or business preferred
knowledge of office practices, technology applications, and patient insurances
energetic self-starter who sets realistic goals
flexible and empathetic
detailed, organized, and computer proficient
understanding of financial metrics
capable influencer and active listener
self-motivated and reliable
excellent communication skills
ability to maintain patient confidentiality
able to work in fast-paced environment

Job Qualifications

High school diploma or general education degree (GED)
prior coursework or on-the-job training in dentistry, insurance, or business preferred
knowledge of office practices, technology applications, and patient insurances
energetic self-starter who is results oriented and sets realistic goals
flexible and empathetic patient advocate with ethical standards
detail-oriented, organized, and comprehensive knowledge of operational processes with computer proficiency
financial acumen to understand profit drivers and manage metrics
active listener and influencer who creates need for change
self-motivated and reliable
excellent interpersonal, oral, and written communication skills
ability to handle and maintain confidentiality with patient records
ability to work effectively in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
support the Perfect Patient Experience process by facilitating patient visits and ensuring comfort during appointments
schedule appointments to enable smooth and productive days for healthcare providers
interact and communicate with patients and guests in the reception area during their wait times
answer telephones promptly and manage calls efficiently and thoroughly
complete all daily tasks on the front office checklist
post payments to patient accounts in line with company policies
serve as subject matter expert in practice management systems regarding patient registration, e-check in, and account information accuracy
efficiently check in patients, obtain necessary consents, and notify back office of arrivals with pertinent information
confirm all patient appointments according to office confirmation policies at least two days in advance
return and resolve patient messages from the Contact Center promptly
actively participate in daily morning huddles, monthly team meetings, and other required meetings
understand business imperatives and the role's impact on metrics
demonstrate stewardship of the PDS Brand by making decisions consistent with the brand framework
support clinicians in patient education regarding the Mouth-Body Connection
maintain professional appearance and demeanor according to company policies
ensure compliance with company policies and regulatory bodies
perform other duties as assigned

Job Location

You may be also interested in: