Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
401K with company match
Health Insurance
Paid Time Off
Opportunities for professional development and training
competitive pay
Employee Discounts
supportive work environment
Job Description
Andretti Indoor Karting & Games is a leading entertainment company specializing in providing high-energy, family-friendly activities across multiple states including Florida, Georgia, Texas, and Arizona. Known for its immersive and cutting-edge karting experiences on multi-level indoor tracks, Andretti also offers multi-player virtual reality simulators, an extensive arcade, exceptional event spaces, and dining options, all within spotless, engaging venues. The company prides itself on creating memorable entertainment moments, supported by a dedicated team of knowledgeable and friendly associates. Andretti Indoor Karting & Games emphasizes a culture of excellence, striving to enhance the family entertainment center experience with professionalism, warmth, and the... Show More
Job Requirements
- High school diploma or equivalent
- The desire and ability to be pleasant, upbeat and sociable throughout the workday
- Be able to work a varied schedule to include days, nights, holidays and weekends
- Ability to stand or walk for extended periods
- Ability to lift up to 15 lbs regularly
- Ability to perform physical functions such as bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs
- Ability to communicate quickly and accurately
- Ability to maintain safety standards at all times
Job Qualifications
- High school diploma or equivalent
- Prior guest service or hospitality experience preferred
- Ability to use Microsoft Office Suite applications
- Good communication and interpersonal skills
- Ability to work well in a team environment
- Basic clerical skills including filing, faxing and photocopying
- Understanding of safety and emergency procedures
- Ability to handle multiple tasks simultaneously
- Positive attitude and customer-focused mindset
Job Duties
- Welcome visitors by greeting them in person, email or the telephone
- Answer the telephone within the 2-ring guideline and follow up on any calls missed
- Check, respond and disperse any voicemails or messages received to the appropriate persons
- Communicate and screen calls for department manager and other Andretti management personnel
- Maintain office security by following safety procedures and controlling access to reception desk
- Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing
- Receive and sort daily mail and deliveries
- Create and run documents using any Microsoft Office Suite Application
- Anticipate and respond to guests in a friendly and positive manner with a sense of urgency
- Assist with guest recovery and notify manager to ensure positive guest experiences
- Constant working knowledge of Andretti brand, product and policies and procedures
- Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
- Works as a team player in meeting guests’ needs, and actively contributes to the efforts of other departments
- Observe, instruct and monitor guests for safety and guideline adherence
- Attend all required department and company meetings and training sessions
- Maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures
- Be aware and knowledgeable of facility emergency procedures
- Perform opening, running and closing department duties as assigned
Job Location
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