Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Company pension
Referral programme
Wellness scheme including a 24-hour confidential helpline
company events

Job Description

We are pleased to present an exciting part-time Receptionist opportunity based in a prime central location in Birmingham, just a short walk from Snow Hill station. The position is offered as a job share, perfect for candidates who thrive in efficient, customer-focused environments and enjoy managing front-of-house operations in a corporate office setting. The salary for this role is 14,742, reflecting the part-time hours and valuable responsibilities.

This role is situated within a prominent corporate office building that prides itself on its professional environment and excellent service standards. As part of the reception team, you will be an int... Show More

Job Requirements

  • Experience working in customer service or a commercial property environment
  • Excellent communication skills both verbal and written
  • Ability to manage multiple tasks efficiently
  • Proficiency in Microsoft Office and related software
  • Highly organised and self-motivated approach
  • Friendly and professional demeanor
  • Ability to work part time with the specified schedule

Job Qualifications

  • Proven experience of working in a similar customer service role or commercial property environment
  • Vibrant personality and a can-do attitude
  • Highly organised and self-motivated
  • Proficient at delivering a high-end meet and greet service working efficiently and professionally at all times
  • Excellent verbal and written communication skills
  • Mac and PC literate and proficient in Microsoft Office and related software packages

Job Duties

  • Become the face of the building ensuring everyone receives a warm and professional welcome
  • Take ownership of the reception area always looking for ways to improve working processes and the service delivered
  • Efficiently sign in all visitors to the building following appropriate reception processes
  • Manage deliveries including couriers and post
  • Develop a good understanding of the local area and produce a local amenities information file
  • Develop strong working relationships with local letting agents and support them by ensuring any vacant office space is kept pristine
  • Support the Building Manager by reporting monitoring and managing building issues to resolution
  • Manage meeting room bookings ensuring they are immaculately maintained
  • Produce a weekly site report for key stakeholders
  • Develop and introduce events to create a sense of community and aid enjoyment in the workplace
  • Create a monthly e-newsletter promoting initiatives and concierge services
  • Reach out to the local community to promote new businesses local charities and encourage involvement with the building

Job Location

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