Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
Employee Discounts
paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
Medical insurance
Dental Insurance
Vision Insurance
on the job training opportunities
Job Description
Camping World is a leading retailer specializing in recreational vehicles (RVs) and outdoor camping gear and accessories throughout the United States. Known for its expansive nationwide network of stores and commitment to customer satisfaction, Camping World proudly serves a diverse clientele ranging from seasoned RV enthusiasts to newcomers exploring the joys of outdoor adventures. The company has established itself as a trusted name in the outdoor industry by offering high-quality products, expert advice, and comprehensive services that enhance the overall camping experience for its customers. Whether it's camping essentials, RV parts, or maintenance services, Camping World ensures that customers receive... Show More
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal skills
- Strong ability to take initiative and leadership
- Strong sense of personal responsibility and reliability
- Strong organizational skills with ability to multitask
- Ability to effectively respond to diverse clients
- Computer literacy in MS Office
- Physical ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills including MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Location
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