Receptionist

Springfield, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $22.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

retirement plans

Employee assistance program

Professional development opportunities

Flexible work schedule

Job Description

PacificSource is a reputable health insurance company committed to providing quality, affordable healthcare coverage to its members. With a mission centered on making a positive impact in the community, PacificSource prides itself on offering excellent customer service while fostering an inclusive and diverse workplace. As an equal opportunity employer, the company ensures all prospective employees receive equal consideration irrespective of veteran status, disability, race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information, or age. The company actively encourages diversity and strives to create an environment where individual differences are valued and talents nurtured for mutual success and... Show More

Job Requirements

High school diploma or equivalent
one year of multiline phone experience and/or reception duties preferred
typing and 10-key skills required
ability to work inside a general office setting
ability to sit and/or stand for extended periods
ability to perform repetitive motions including typing, sorting and filing
light lifting and carrying of files and business materials
ability to read and comprehend written and spoken English
strong communication skills
adherence to privacy and confidentiality policies including HIPAA
ability to follow instructions and work as part of a team

Job Qualifications

High school diploma or equivalent
one year of multiline phone experience and/or reception duties preferred
typing and 10-key skills required
computer skills preferred
strong communication skills, both written and verbal
ability to collaborate and work effectively in a team
good organizational and planning skills
problem-solving abilities
accountability and flexibility
active listening skills

Job Duties

Answer incoming calls in a prompt, courteous manner
assist callers by quickly determining the caller's needs and accurately directing calls to the appropriate personnel and/or department
communicate efficiently and effectively in obtaining, giving and exchanging information
greet and direct visitors
assure guests are identified and registered before allowing access to secured sections of the building
partner with building maintenance to ensure general office maintenance and cleanliness
coordinate office vendors to keep office operating efficiently
receive premium payments, prepare receipts, and secure premiums
maintain the lobby as a professional first impression of PacificSource
assist in developing and maintaining related policies and procedures
complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned
maintain office supply inventory and order supplies as needed and/or requested
attend to the safety of employees and guests to the extent that does not endanger self or others
provide front line communication and relay information in urgent or emergency situations

Job Location

You may be also interested in: