Receptionist

Irvine, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Benefits

401(k) retirement plan

health coverage including medical, dental, vision, and life insurance

employee discount in-store and online

discount programs for travel and events

employee sample sales

wellness and social events

weekly office snacks

Job Description

Tillys is a leading specialty retailer known for its extensive collection of casual apparel, footwear, and accessories tailored for young men, women, boys, and girls. Founded and headquartered in sunny Southern California, Tillys has built a distinguished reputation by curating a blend of iconic global brands, emerging labels, and proprietary lines, all of which are rooted in an active and social lifestyle. The company prides itself on offering a unique shopping experience that resonates with its youthful customer base who appreciate both style and comfort. Tillys operates both physical retail stores and an online presence, ensuring customers nationwide can access... Show More

Job Requirements

High school diploma required
2 years customer service experience preferred
ability to sit or stand for extended periods
occasionally/regularly lift/move up to 20 lbs and navigate stairs
frequent walking and movement between floors/departments
professional office setting with low to moderate noise
reasonable accommodation available to individuals with disabilities

Job Qualifications

Minimum 2 years of customer service experience
punctual and dependable
excellent written/grammatical and verbal communication skills
maintain clean and organized work environment
working knowledge of MS Word, Excel, and Outlook
ability to prioritize projects frequently
strong proofreading abilities
typing speed of 45-55 words per minute
strong phone etiquette skills
strong analytical, documentation, and people skills
ability to handle confidential matters
ability to work in a fast paced, deadline-oriented environment

Job Duties

Serve as a liaison between field employees and RSC employees
answer multiple phone lines and direct calls to appropriate person
direct visitors to the appropriate person(s) and conference room(s)
ensure vendors/customers are greeted promptly and professionally
maintain the highest level of professionalism
maintain office employee in/out log at front desk
maintain front office housekeeping standards
support HR department with various projects and administrative duties
support store employees with various questions and needs
maintain supply room and replenish inventory when needed
uphold, support, and promote all company policies and procedures
handle employee returns
perform special projects as assigned

Job Location

You may be also interested in: