Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee assistance program
Professional development opportunities
bonus potential
Job Description
Wasserman operates at the epicenter of sports, music, entertainment, and culture, serving talent, brands, and properties on a global scale. Headquartered in Los Angeles, the company maintains a significant international presence across 28 countries and more than 69 cities, including major cultural and business hubs such as New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris, and Sydney. With a dynamic and diverse global footprint, Wasserman has established itself as a leader in talent representation, marketing, and advisory services. The company is dedicated to fostering innovation, creativity, and excellence across all aspects of its business, delivering... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of relevant work experience
- strong customer service skills
- excellent communication abilities
- highly organized with keen attention to detail
- ability to multitask in a fast-paced environment
- proficiency with Microsoft Office Suite
- physical ability to lift up to 25 lbs
- capability to be on feet and active throughout the day
- discretion and professionalism
- willingness to work in-person five days per week in Los Angeles
- adherence to office health and safety protocols
Job Qualifications
- Bachelor's degree preferred
- 1-2 years of relevant experience
- demonstrated commitment to delivering outstanding customer service
- strong verbal and written communication skills
- highly organized with excellent attention to detail
- ability to multitask and work independently in a high-energy environment
- proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- experience with office administration, scheduling, and filing systems
- discretion and ability to maintain confidentiality
- prior experience in hospitality or service industry preferred
- positive, professional demeanor with a collaborative team attitude
Job Duties
- Open and close the office daily, ensuring the reception area is tidy and business-ready
- greet and assist all visitors, both in person and over the phone, directing them to the appropriate contact or department
- manage incoming calls, route them appropriately, and take accurate messages when needed
- maintain an up-to-date employee and department directory for efficient visitor and call routing
- issue visitor passes and ensure all security protocols are followed
- manage incoming and outgoing mail and packages (USPS, FedEx, and other couriers)
- maintain office floor plans, coordinate desk setups for new hires, and update seating charts
- organize and maintain both physical and digital filing systems
- order and restock office supplies, including kitchen and common area items
- support conference room reservations, meeting setups (including AV), and refreshments
- assist with planning and executing in-office events, including vendor coordination and day-of support
- serve as a resource for employee requests related to travel, supplies, and meeting logistics
- oversee the daily guest pass system and ensure proper documentation for temporary access
- handle lost and found inquiries and coordinate returns
- ensure kitchens, conference rooms, and shared spaces are clean, organized, and well-stocked
- report maintenance issues to building management or internal teams and follow up as needed
- adhere to and help enforce health and safety protocols to ensure a clean and secure office
- provide administrative support to the Operations leadership team and other departments as needed
- complete projects and tasks using Microsoft Office Suite (Word, Excel, PowerPoint)
- contribute to team efforts by performing additional duties as assigned
Job Location
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