Receptionist

Rockford, IL, US|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $15.00

Benefits

spiritual development opportunities

Team-oriented environment

Meaningful Community Impact

Training and support

safe work environment

Job Description

Rockford Rescue Mission is a dedicated Christian organization committed to serving the community in Rockford, Illinois, by providing essential support to those in need, including the homeless and disadvantaged populations. The mission operates as a faith-based nonprofit ministry, emphasizing spiritual growth and compassion alongside practical assistance. The organization’s core values and statement of faith guide all interactions and operations, aiming to foster hope, healing, and transformation in the lives of the people they serve. Rockford Rescue Mission's staff work as a unified team to provide shelter, meals, counseling, and spiritual guidance, thereby creating a safe and welcoming environment for guests... Show More

Job Requirements

personal relationship with Jesus Christ and subscription to the Mission statement of faith and core values
willingness to lead and participate in Bible study, prayer, devotions, chapel and sharing the Gospel
ability to operate telephone and intercom systems
capacity to maintain confidentiality
ability to create and maintain a warm, calm, and welcoming atmosphere
capability to lift up to 15 pounds
capability to sit for extended periods
effective communication and phone handling skills
experience working tactfully with the public

Job Qualifications

minimum requirement high school diploma or GED
must be able to deal tactfully with the public
must possess good communication skills
must be familiar with office equipment and operations
must have good phone skills
must have a broad level of understanding about the programs and functions of the Mission
must be teachable and function as a team player
must engage in safe and healthy work practices, both on the premises and off-site facilities

Job Duties

operate the telephone/intercom system as required
answer the telephone, determine the nature of the call and transfer or relay the information to the appropriate department
maintain confidentiality of all pertinent information
report any equipment malfunctions to the appropriate director or supervisor
create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
answer the front door as needed and direct visitors according to the need
assist with general Mission information

Job Location

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