Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Benefits
paid time off (PTO)
Medical and dental insurance
vision coverage
401k plan
Highly competitive salaries
Outstanding professional training
Exceptional growth and career advancement opportunities
Tuition reimbursement for certifications
Job Description
Western Dental / Brident Dental is a leading dental care provider known for delivering exceptional oral health services across modern, fully equipped practices. The company is committed to offering a welcoming and professional environment to both patients and staff, making it a premier choice for dental health solutions. As part of its ongoing expansion and dedication to quality, Western Dental / Brident Dental offers exciting career opportunities within its state-of-the-art dental clinics. These facilities are designed to blend comfort with cutting-edge technology, supporting a team of highly skilled dental professionals who prioritize patient satisfaction and care excellence.
The role of... Show More
The role of... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Proficiency with telephone systems and computer applications
- Strong communication skills
- Ability to handle cash transactions accurately
- Reliable and punctual
- Positive and professional demeanor
- Willingness to learn and adapt
Job Qualifications
- Some training or experience in using multi-line phones and computers
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Attention to detail and organizational skills
- Customer service experience preferred
- Ability to work well in a team environment
- Basic knowledge of scheduling systems
Job Duties
- Customer service - acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to company policies
- Answering telephones
- Scheduling appointments
- Maintaining appointment book
- Confirming appointments
- Follow up on no shows/cancellation of appointments
- Register patients on sign in sheet
- Chart filling
- Cash handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- Perform and undertake other duties and responsibilities as requested by the Office Manager or PDM
- Support strategic local marketing initiatives that help drive brand awareness and new patient growth
- All other duties as assigned
Job Location
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