Job Overview
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
Competitive compensation starting at $17 per hour plus bonuses
professional development and ongoing training opportunities
Supportive team environment
Employee and family discounts on vehicle purchases and services
volunteer opportunities
comprehensive health, dental, and vision insurance plans
Flexible Spending Accounts (FSAs)
Life and Disability Insurance
Employee assistance program (EAP)
401(k) retirement plan with company matching contributions
Generous paid time off (PTO)
Job Description
Chapman Las Vegas Dodge Chrysler Jeep Ram is a reputable automotive dealership located in Las Vegas, Nevada, specializing in Dodge, Chrysler, Jeep, and Ram vehicles. As part of the Chapman Automotive Group, one of the largest and most respected automotive retail organizations in the United States, this dealership is recognized for its commitment to delivering exceptional customer service, extensive vehicle selection, and comprehensive automotive care. Chapman Las Vegas Dodge Chrysler Jeep Ram has earned a strong reputation within its community for fostering a professional and supportive environment both for customers and employees. The dealership provides a wide range of services... Show More
Job Requirements
- Must have a high school diploma or equivalent
- Previous experience in customer service or receptionist roles preferred but not required
- Ability to demonstrate excellent interpersonal and communication skills
- Strong computer proficiency and administrative skills
- Ability to manage time and multi-task effectively
- Must be dedicated to providing high-quality customer support
- Must pass a pre-employment background check and drug screening
- Must be flexible to work various shifts Monday through Saturday during Service Department hours
Job Qualifications
- Previous experience working in a receptionist or customer service role is preferred but not necessary
- Demonstrates excellent customer service and interpersonal skills, both in-person and over the phone
- Strong computer and administrative skills
- Good time management with the ability to multi-task effectively
- Dedicated to providing outstanding customer support
Job Duties
- Interact with customers in person and over the phone, assisting with questions and scheduling service appointments
- Make outbound calls to schedule service for recalls, declined services and past due appointments
- Contribute to customer satisfaction and department goals by consistently demonstrating professionalism and a helpful attitude
- Manage fleet of loaner vehicles
- Assist with filing customer repair orders and other clerical tasks
Job Location
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