Receptionist

Madison Heights, MI, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $16.00

Benefits

Wages on demand - daily pay available

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

income protection

work-life balance benefits

Job Description

Independence Village of Madison Heights is a reputable senior living community located at 30031 Dequindre Rd, Madison Heights, MI. Committed to providing a supportive and enriching environment for its residents, this establishment focuses on delivering excellent care and services that enhance the quality of life for seniors. As part of a broader senior living network, Independence Village emphasizes compassion, professionalism, and community engagement, fostering a welcoming atmosphere for both residents and their families. The facility includes a range of amenities designed to support independent and assisted living, offering residents comfortable living spaces, social activities, and access to healthcare resources.
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Job Requirements

High school diploma or equivalent
one to three years related experience and/or training
excellent Microsoft Office skills
availability to work 2-3 days per week with flexible shifts between 7am-9pm
ability to work every other weekend
strong communication skills
ability to stand for long periods
ability to lift and/or move up to 25 pounds
maintain a positive and professional demeanor
reliable and punctual

Job Qualifications

High school diploma or equivalent
excellent Microsoft Office skills
one to three years related experience and/or training
strong communication and interpersonal skills
ability to work independently and maintain professionalism
knowledge of customer service best practices
ability to manage multiple tasks efficiently

Job Duties

Answer all telephone calls and properly transfer calls to the appropriate department
daily resident check in
answering routine telephone inquiries
greet all residents and guests in a courteous and professional manner
provide 1440 experience to our senior residents
distribute applications to prospective employees
refer all prospective residents and families to the leasing team
sort and deliver all mail, internal messages and packages to residents and staff
knowledge of resident apartments, in-house facilities and local information
reserve the private dining area for residents and guests
collect work orders and information for the maintenance director
know emergency call system and emergency procedure (fire, medical, and police)
perform all accountabilities in a timely and efficient manner following company policies and procedure
work independently in a professional atmosphere
keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
assist with accounting duties as assigned by Property Administrator
dress in a professional manner and wear name tag
as a receptionist, always maintain a positive attitude which supports team performance and productivity

Job Location

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