Receptionist

Margate, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $38,000.00 - $45,800.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement savings plan

Paid Time Off

Volunteer time off

paid parental and caregiver leave

Short-term and long-term disability insurance

Life insurance

Job Description

Conviva Senior Primary Care is a dedicated healthcare provider specializing in proactive and preventive care tailored specifically for senior patients. They focus on delivering comprehensive wellness services, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatments. As an integral part of CenterWell Senior Primary Care—a Humana company—Conviva embodies a forward-thinking, value-based care model aimed at providing the best care at the lowest cost precisely when patients need it most. This approach addresses more than just physical health by also considering the social, emotional, behavioral, and financial determinants that impact a patient’s overall well-being.

CenterWell, ... Show More

Job Requirements

1 year or more of experience working in a healthcare setting
bilingual in English and Spanish
excellent customer service and phone etiquette
ability to multitask in a fast-paced environment
attention to detail and highly organized
knowledge of MS Office
must be passionate about contributing to an organization focused on continuously improving patient experiences and care

Job Qualifications

Bilingual in English and Spanish
excellent customer service and phone etiquette
ability to multitask in a fast-paced environment
attention to detail and highly organized
knowledge of MS Office (Word, Excel, Outlook, Access)
1 year or more of experience working in a healthcare setting
team player with a positive attitude
passion for contributing to improving patient experiences and care
knowledge of medical terminology preferred
experience with EMR systems preferred
value-based care model experience preferred

Job Duties

Receive and correctly route incoming and outgoing telephone calls
accommodate visitors promptly, courteously, and accurately
operate a switchboard or multi-line phone system
maintain long distance call logs
take and distribute accurate messages
greet visitors and determine the nature of their visit
issue visitor passes and maintain visitor logs
alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
respond to routine inquiries such as organization’s location, hours of operation, phone numbers, and email address
book meeting rooms
type, organize and distribute mail
receive and send courier packages
perform basic administrative, clerical, operational, customer support, and computational tasks

Job Location

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