Receptionist

Newport Beach, CA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $17.00 - $22.00

Benefits

Opportunity to work in a prestigious private club

Experience in an upscale hospitality environment

collaborative and supportive team culture

Varied work schedule offering flexibility

Exposure to high-end customer service standards

Professional development opportunities

Seasonal employment with defined start and end dates

Job Description

The Pacific Club is an exclusive private club known for its exceptional service and luxurious amenities. Established to provide members with a refined and welcoming environment, The Pacific Club is dedicated to offering outstanding experiences in dining, social events, and recreational activities. This prestigious club prides itself on maintaining high standards of service, comfort, and privacy, catering to an elite clientele who appreciate quality and attention to detail. With a comprehensive range of facilities, including fine dining restaurants, banquet halls, and recreational areas, The Pacific Club continues to be a premier destination for members seeking both relaxation and social engagement... Show More

Job Requirements

A secondary school diploma is preferred
A minimum of 1-2 years experience in an upscale property is preferred
Previous customer/guest service experience is a plus
Must be a team worker and have good personal and people skills
Must be able to work a varied schedule that may include evenings, weekends, and holidays

Job Qualifications

A secondary school diploma is preferred
A minimum of 1-2 years experience in an upscale property is preferred
Previous customer/guest service experience is a plus
Excellent interpersonal and communication skills
Strong organizational skills
Ability to work a varied schedule including evenings, weekends, and holidays
A team player with good personal and people skills

Job Duties

Supports the overall success of the department by completing tasks relevant to his/her role at the request of his/her team members or any manager
Answer incoming phone calls within three (3) rings in accordance with the club's policies & procedures, transferring or forwarding all calls effectively and efficiently
Greet all members with a smile using their last names and an appropriate prefix (such as Mr., Mrs., Ms.)
Direct members and their guests properly to appropriate dining, banquet, or private rooms or available outlets on the property
Book, confirm, and monitor all club events and dining reservations for the club
Answer any queries that the members and guests may have (parking, vendor inquiries, travel directions as well as information about club events and promotions)
Provide a positive impression to the members and their guests
Distribute validated parking passes to members and their guests
Maintain The Pacific Club standards with other team members
Responsible for the organization, upkeep, and stocking of all front desk related materials and paperwork

Job Location

You may be also interested in: