Receptionist

Troy, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Benefits

401(k) and company match up to 3.5%

Dental Insurance

Health Insurance

Paid Time Off

Holiday pay

Vision Insurance

Tuition Reimbursement

Job Description

Disability Law Group is a dedicated legal practice specializing in disability law, primarily assisting clients in obtaining disability benefits from Social Security and the Department of Veteran Affairs. This firm is built on fundamental values such as listening, investing, vigor, empathy, and providing solutions, which guide the team’s work and client interactions every day. Disability Law Group is renowned not only for its legal expertise but also for its compassionate approach towards clients who are disabled, ensuring each client feels valued and supported throughout their legal journey. The organization fosters an inclusive, empathetic, and dynamic workplace culture focused on community... Show More

Job Requirements

High school diploma or equivalent
Minimum 2 years of customer service experience
At least 1 year of phone etiquette experience
Excellent organizational skills
Ability to multitask and work under time constraints
Must be able to work full-time in office
Ability to handle high volume phone calls
Compassionate and empathetic communication skills

Job Qualifications

High school diploma or equivalent
Minimum 2 years of customer service experience
At least 1 year of phone etiquette experience
Excellent organizational skills
Effective listening and communication skills
Ability to multitask and work under time constraints
Prior administrative experience preferred
Typing skills preferred

Job Duties

Answer high volume of incoming phone calls, provide information for callers, and distribute calls and messages to appropriate persons in a timely manner
Sorting/scanning high volumes of mail into employee folders
Tracking of Social Security claims
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Serve visitors by greeting, welcoming, and directing them appropriately
Manage multi-line phone system with attention to detail
Maintain compassionate and empathetic communication with clients

Job Location

You may be also interested in: