Receptionist

Bismarck, ND, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Professional development opportunities

Mentorship programs

flexible scheduling

Job Description

SCHEELS is a prominent leader in the sporting goods retail industry in the United States, known for providing an exceptional shopping experience to its customers. Founded with a passion for sports, fitness, fashion, and the outdoors, SCHEELS has grown to become one of the largest and most trusted names in sports retail. The company boasts the largest selection of sports brands in America, offering world-class products, special attractions, and unparalleled customer service. SCHEELS is committed to creating an inclusive, dynamic, and customer-focused shopping environment where sports enthusiasts and outdoor adventurers can find everything they need under one roof.

The... Show More

Job Requirements

Customer service experience
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine Thank you
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Meets Scheels dress and grooming expectations
Demonstrate pride and ownership of their work while meeting expected deadlines
Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Job Qualifications

Associates degree (AA/AS) or equivalent from a two-year college or technical school
Six months to one year related experience and/or training
Excellent written and verbal communication skills
Experience in Microsoft Office programs such as Word, Publisher, and Excel
Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Demonstrate multitasking, organization, attention to detail, and problem solving skills

Job Duties

Answer all incoming calls in a friendly, professional and pleasant disposition
Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as needed
Make signs for all shops and help manage office supplies
Assist in various projects for members of the Leadership team as needed
Checks on customers in and out of rooms, while monitoring amount of merchandise the customer has in a fitting room
Demonstrate multitasking, organization, attention to detail, and problem solving skills

Job Location

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