Receptionist

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Benefits

Tuition Reimbursement
competitive pay
flexible scheduling
Opportunity for professional growth
Fun and fast-paced work environment
team-oriented culture
employee discounts on retail products

Job Description

Great Clips is a renowned hair salon franchise recognized for delivering exceptional customer experiences through a team-oriented approach. With thousands of salons across North America, Great Clips has built a reputation for providing quality haircare services in a welcoming, friendly environment. The company emphasizes accessibility, convenience, and professionalism, making it a favorite destination for customers seeking dependable haircuts and styling services. Great Clips salons foster a vibrant atmosphere where every team member contributes to making each visit memorable from start to finish.

The role available is for a Salon Receptionist, a crucial position within the Great Clips salon environment. ... Show More

Job Requirements

  • High school diploma or equivalent
  • Must be currently enrolled in a cosmetology program or have related experience
  • Ability to work flexible hours including evenings and weekends
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks simultaneously
  • Basic arithmetic skills for transaction processing
  • Commitment to excellent customer service
  • Reliable and punctual

Job Qualifications

  • Enthusiastic cosmetology student or equivalent experience
  • Good communication skills
  • Ability to multitask in a fast-paced environment
  • Basic knowledge of retail products is a plus
  • Customer service oriented
  • Ability to maintain cleanliness and organization
  • Comfortable using technology for online check-in and transaction processing

Job Duties

  • Warmly greet customers
  • Communicate and educate customers on Great Clips processes, online check-in and the wait time monitor
  • Process transactions and issue receipts
  • Have general knowledge of retail products and make recommendations
  • Manage the flow of customers between check-in and service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Manage answering phone
  • Inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Commit to working a flexible schedule including peak times
  • Dedicate to great customer service
  • Work in a fast-paced environment efficiently
  • Effectively resolve customer issues

Job Location

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