Receptionist

At Excelsia Injury Care, we are deeply committed to delivering highly competent, timely, and compliant healthcare services adhering strictly to all applicable legal, regulatory, and ethical standards. Our corporate philosophy emphasizes doing things right the first time and maintaining the highest level of integrity across all facets of our business. We actively incorporate Environmental, Social, and Governance (ESG) principles within our enterprise practices, reflecting our dedication to social responsibility and sustainable business operations. Our mission statements extend beyond patient care and service quality; we aim to foster beneficial outcomes for the healthcare companies we serve, our employees, and the communities in which we operate.

We are currently seeking a dedicated Patient Scheduler to join our team. This role is essential in ensuring smooth and efficient communication between new and existing patients and our healthcare providers. The Patient Scheduler will be instrumental in handling multiple communication channels, including phone calls and emails, to schedule patient appointments strategically. Excellent organizational skills, attention to detail, and effective communication are critical to succeeding in this position. The ideal candidate must possess fluency in Spanish to assist our diverse patient population effectively, alongside strong computer proficiency with applications such as Windows, Outlook, and Microsoft Office. Typing skills of over 50 words per minute are required to maintain responsiveness and accuracy in scheduling tasks.

The Patient Scheduler position demands interaction with a varied group of stakeholders including doctors, attorneys, patients, and co-workers, requiring both professionalism and empathy in all exchanges. Physical demands include the ability to sit, stand, walk, reach above shoulder length, kneel, climb stairs and ladders, and lift up to 20 pounds. We provide a supportive work environment that respects diversity and promotes inclusion. Excelsia Injury Care is an equal opportunity employer committed to maintaining a workplace free of discrimination and harassment, embracing diversity, and ensuring equity for all employees and applicants regardless of race, color, gender identity, sexual orientation, age, disability, or any other protected characteristic under federal, state, or local laws. This is a full-time role that plays a crucial part in enabling our healthcare services to achieve their mission of delivering exceptional care to patients in need.Show Less