Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
competitive hourly wage
fun and supportive work environment
Opportunities for advancement
flexible scheduling
Employee Discounts
Paid training
Job Description
Great Clips is a leading hair salon franchise known for its convenient, friendly, and affordable hair care services. Established with the vision of providing quality haircuts in a welcoming environment, Great Clips has grown into one of the most recognized salon brands across the United States and Canada. Each salon operates with a strong focus on customer satisfaction, combining skilled stylists with innovative tools such as online check-in and wait time monitors to streamline and enhance the salon experience. The company prides itself on a team-oriented approach that fosters a friendly and supportive workplace atmosphere where employees can thrive and customers leave happy and eager to return.Show More
At Great Clips, employees are not just staff but are part of a community-centered brand dedicated to making every visit enjoyable from start to finish. The receptionists play a pivotal role in this experience by being the first point of contact for clients. This position is vital in setting the tone for customer interactions and smoothly managing the flow of the salon floor. Great Clips offers competitive hourly wages and flexible scheduling to accommodate different lifestyles and responsibilities, making it an accessible and attractive option for individuals seeking part-time or full-time opportunities in the service industry.
The Receptionist role at Great Clips is designed for individuals who are warm, personable, and highly organized with a passion for providing outstanding customer service. This is more than just a front desk position; it involves being the friendly face that welcomes clients and ensures they have all the information they need about services and processes, including the innovative online check-in system. Receptionists are responsible for managing transactions, maintaining salon cleanliness, and assisting stylists with maintaining a sanitary environment, contributing to a positive overall salon experience.
This position thrives in a fast-paced environment where multitasking, communication, and problem-solving skills are essential. Receptionists need to be adept at handling customer inquiries and resolving any issues that may arise efficiently and courteously. Knowledge of retail hair care products and the ability to make appropriate recommendations further enhance the customer experience and support salon sales goals.
Working at Great Clips also offers opportunities for career advancement within the company, making it a great stepping stone for those interested in growing their careers in the beauty and service industries. Employees benefit from a fun, supportive work environment where their contributions are valued and recognized. From flexible schedules that cater to various availability to competitive wages, Great Clips positions itself as an employer of choice for those seeking meaningful and rewarding work in a dynamic setting. If you possess excellent interpersonal skills, a commitment to great customer service, and the ability to keep operations running smoothly, Great Clips could be the perfect fit for your next career move.Show Less
The Receptionist role at Great Clips is designed for individuals who are warm, personable, and highly organized with a passion for providing outstanding customer service. This is more than just a front desk position; it involves being the friendly face that welcomes clients and ensures they have all the information they need about services and processes, including the innovative online check-in system. Receptionists are responsible for managing transactions, maintaining salon cleanliness, and assisting stylists with maintaining a sanitary environment, contributing to a positive overall salon experience.
This position thrives in a fast-paced environment where multitasking, communication, and problem-solving skills are essential. Receptionists need to be adept at handling customer inquiries and resolving any issues that may arise efficiently and courteously. Knowledge of retail hair care products and the ability to make appropriate recommendations further enhance the customer experience and support salon sales goals.
Working at Great Clips also offers opportunities for career advancement within the company, making it a great stepping stone for those interested in growing their careers in the beauty and service industries. Employees benefit from a fun, supportive work environment where their contributions are valued and recognized. From flexible schedules that cater to various availability to competitive wages, Great Clips positions itself as an employer of choice for those seeking meaningful and rewarding work in a dynamic setting. If you possess excellent interpersonal skills, a commitment to great customer service, and the ability to keep operations running smoothly, Great Clips could be the perfect fit for your next career move.Show Less
Job Requirements
- High school diploma or equivalent
- customer service experience
- ability to work flexible hours including peak times
- strong communication skills
- proficiency in handling cash transactions
- capability to resolve customer issues efficiently
- ability to maintain a clean and organized workspace
Job Qualifications
- High school diploma or equivalent
- customer service experience preferred
- basic knowledge of retail products
- strong communication and interpersonal skills
- ability to handle multiple tasks efficiently
- proficiency with point of sale (POS) systems
- ability to work in a fast-paced environment
- friendly and organized demeanor
Job Duties
- Warmly greet customers
- communicate and educate the customer on Great Clips processes including online check-in and the wait time monitor
- process transactions and issue receipts
- possess general knowledge of retail products and make recommendations
- manage the flow of customers between check-in and service
- maintain cleanliness and sanitation of the front desk and lobby area
- manage answering phone and inform customers about services
Job Location
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