Job Overview
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Benefits
competitive pay
performance-based incentives
Comprehensive health insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Opportunities for growth and advancement
Supportive and friendly work environment
Training and development opportunities
Job Description
Live Urgent Care is a patient-focused healthcare provider dedicated to offering high-quality, efficient, and compassionate urgent medical services. As a well-established urgent care center, Live Urgent Care emphasizes delivering personalized care in a fast-paced yet professional environment. Their approach combines clinical excellence with superb customer service, ensuring that every patient experience is positive from start to finish. The company prides itself on fostering a welcoming atmosphere where patients feel valued and supported throughout their visit.\n\nThe Receptionist position at Live Urgent Care serves as the frontline ambassador for the organization. Acting as the first point of contact, the Receptionist is fundamental to maintaining smooth and organized daily operations of the facility. This full-time role involves a variety of administrative duties, including greeting patients warmly, managing check-in and check-out protocols, handling phone inquiries, registering patients, verifying insurance details, and collecting payments. Additionally, the Receptionist supports medical staff by facilitating communication and coordinating scheduling while preserving patient confidentiality and a clean, inviting office environment. This role is ideal for individuals who thrive in dynamic settings and possess excellent communication and organizational skills. Employees at Live Urgent Care benefit from an inclusive workplace culture that values teamwork, ongoing professional development, and a commitment to exceptional patient care. Competitive pay combined with performance-based incentives, comprehensive benefits including health, dental, and vision insurance, paid time off, and opportunities for career growth make this a rewarding career choice for dedicated candidates. Those interested in joining a reputable healthcare provider that balances compassion with operational efficiency are encouraged to apply and become part of the Live Urgent Care family.
Job Requirements
- High school diploma
- Proven experience in a medical office setting
- Ability to work in a fast-paced environment and handle high patient volumes
- Understanding of medical terminology and EMR systems
- Proficient with computer systems and electronic medical records
- Strong communication skills
- Ability to multitask and prioritize
- Excellent customer service skills
Job Qualifications
- High school diploma
- Proven experience in a medical office setting
- Excellent verbal and written communication skills
- Strong knowledge of insurance aspects such as copay, coinsurance, deductible
- Proficient in using computer systems and electronic medical records including Athena and Solv
- Strong organizational and multitasking abilities
- Understanding of medical terminology and EMR systems
- Strong communication and interpersonal skills
- Excellent attention to detail
- Ability to work independently or as part of a team
- Proficient with PC applications including Internet, Email, and Microsoft Office
- Excellent customer service skills
- Ability to multitask, prioritize, and manage time effectively
- Exceptional verbal and written communication skills
Job Duties
- Greet patients warmly and assist with check-in/check-out processes
- Answer phone calls and direct inquiries to the appropriate departments
- Register patients, verify insurance, and collect payments
- Maintain patient records with accuracy and confidentiality
- Schedule appointments and manage the office calendar
- Assist medical staff with various administrative tasks as needed
- Ensure the office environment remains clean, organized, and welcoming
- Handle patient concerns with empathy and professionalism
- Collaborate with team members to ensure excellent patient care and operational efficiency
Job Location
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