Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Benefits

Paid Time Off
401(k) Plan
Employee assistance program
Good Sam Roadside Assistance
Employee Discounts
paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
on-the-job training opportunities
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Camping World is a leading retailer and service provider specializing in recreational vehicles (RVs), outdoor gear, and camping supplies, serving customers across the United States. With a strong commitment to customer satisfaction and a passion for the outdoor lifestyle, Camping World has established itself as a trusted name in the RV and outdoor retail industry. The company operates numerous locations nationwide, offering a range of products, services, and resources designed to help customers enjoy their adventures safely and comfortably. Known for its comprehensive inventory, knowledgeable staff, and excellent customer service, Camping World continuously strives to enhance the outdoor experience for... Show More

Job Requirements

  • High school education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation and relationship-building skills
  • Strong ability to take initiative
  • Leadership skills and ability to take charge of a situation
  • Strong sense of personal responsibility and reliability
  • Desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Computer skills including MS Office
  • May lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

  • High school education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation and relationship-building skills
  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Computer skills: MS Office

Job Duties

  • First point of contact for customers
  • Greet and welcome customers
  • Set tone for a positive customer experience
  • Check in VIP appointments and direct customers to the appropriate team member(s)
  • Coordinate front desk activities including answering and directing incoming phone calls
  • Track incoming sales calls in our CRM
  • Maintain a strong work ethic with total commitment to success every day
  • Assist customers with any questions directed to the reception desk
  • Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Job Location

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