Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Paid Time Off
401(k) retirement plan
Employee assistance program
Good Sam Roadside Assistance
exclusive discounts
paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
comprehensive medical insurance
Dental Insurance
Vision Insurance
on-the-job training opportunities
Job Description
Camping World is a leading retailer specializing in providing high-quality recreational vehicles, outdoor gear, and camping supplies to customers across the United States. With a strong commitment to customer satisfaction and industry expertise, Camping World has established itself as a trusted name among outdoor enthusiasts and families looking to explore the great outdoors. The company offers a diverse range of products and services tailored to meet the needs of RV owners and camping lovers, including vehicle sales, maintenance, and comprehensive outdoor lifestyle accessories. As a company dedicated to growth and innovation, Camping World fosters a welcoming and inclusive work environment... Show More
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills including proficiency in MS Office
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills including proficiency in MS Office
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Location
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