Job Overview
Employment Type
Full-time
Benefits
Medical
Dental
Vision
Basic Company Paid Life insurance
long term disability
Voluntary Life Insurance for the Employee, Employee Spouse and Employee Children
short term disability
Cancer Insurance
critical illness insurance
accidental insurance
Universal life insurance
Employee Referral Bonus Potential Program
Daily Pay
Tuition Reimbursement
Paid Time Off
Job Description
Priority Management Group, LLC is a dedicated healthcare management company that focuses on providing exceptional care and operational support to nursing homes and assisted living facilities. This company prides itself on its commitment to quality patient care, ensuring that all residents receive compassionate and attentive service. They foster a collaborative environment where all team members — from caregivers to support staff — work together to enhance the patient experience and promote recovery. Known for their dedication to excellence in healthcare services, Priority Management Group emphasizes the importance of a respectful and supportive workplace with a focus on diversity and equal opportunity employment. The company complies fully with all federal, state, and local laws concerning employment discrimination, promoting a culture of inclusion and respect for all employees. They offer a comprehensive benefits package to support the health and well-being of their staff, including medical, dental, vision insurance, life insurance options, and paid time off. Show More
The receptionist role at Priority Management Group serves as the vital first point of contact in their nursing home facilities. This position requires a warm, positive, and energetic individual who will greet and orient new residents, helping them understand the various services within the facility such as telephone use, cable access, dietary options, laundry services, and planned activities. The receptionist acts as a liaison between residents and other departments, helping to resolve inquiries, complaints, and requests while providing excellent customer service. This role also performs essential clerical duties, from managing mail and handling telephone calls to maintaining appointment schedules and resident directories. The ideal candidate should have strong communication skills, professionalism, and a genuine passion for enhancing the quality of life for residents. This full-time position is integral to fostering a welcoming atmosphere and ensuring smooth facility operations, making it essential in supporting the healthcare and recovery process for all residents. Priority Management Group seeks candidates dedicated to compassionate care, reliability, and teamwork to join their exceptional care teams.Show Less
Job Requirements
- High school diploma or equivalency preferred
- one year's work experience in a nursing home environment preferred
- positive personality
- excellent communication skills
- friendly and energetic demeanor
Job Qualifications
- High school diploma or equivalency preferred
- one year's work experience in a nursing home environment preferred
Job Duties
- Meet and greet all new residents to facility
- explain and orient residents to facility services such as telephone, cable, dietary preferences, laundry and activities
- resolve customer requests, questions and complaints
- provide information to improve customer service
- serve as liaison between residents and other departments
- serve as role model to foster superb customer service
- complete clerical work for administrative and facility personnel
- open, deliver and forward mail
- transcribe materials
- record appointments and meetings for administrative staff
- file necessary documents
- answer telephone and direct caller to correct station
- take messages for staff members
- answer questions of callers according to nursing home policy
- answer routine correspondence
- alert specified individuals and agencies in case of emergencies
- assemble material for reports and questionnaires
- announce notifications over public address system
- update resident directory including resident's names, room locations and telephone extensions
- arrange for service of office equipment
- perform other duties as assigned
Job Location
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