Job Overview

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Employment Type

Full-time
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Benefits

Medical
Dental
Vision
Basic Company Paid Life insurance
long term disability
Voluntary Life Insurance for the Employee, Employee Spouse and Employee Children
short term disability
Cancer Insurance
critical illness insurance
accidental insurance
Universal life insurance
Employee Referral Bonus Potential Program
Daily Pay
Tuition Reimbursement
Paid Time Off

Job Description

Priority Management Group, LLC is a dedicated healthcare management company that focuses on providing exceptional care and operational support to nursing homes and assisted living facilities. This company prides itself on its commitment to quality patient care, ensuring that all residents receive compassionate and attentive service. They foster a collaborative environment where all team members — from caregivers to support staff — work together to enhance the patient experience and promote recovery. Known for their dedication to excellence in healthcare services, Priority Management Group emphasizes the importance of a respectful and supportive workplace with a focus on diversity and equal... Show More

Job Requirements

  • High school diploma or equivalency preferred
  • one year's work experience in a nursing home environment preferred
  • positive personality
  • excellent communication skills
  • friendly and energetic demeanor

Job Qualifications

  • High school diploma or equivalency preferred
  • one year's work experience in a nursing home environment preferred

Job Duties

  • Meet and greet all new residents to facility
  • explain and orient residents to facility services such as telephone, cable, dietary preferences, laundry and activities
  • resolve customer requests, questions and complaints
  • provide information to improve customer service
  • serve as liaison between residents and other departments
  • serve as role model to foster superb customer service
  • complete clerical work for administrative and facility personnel
  • open, deliver and forward mail
  • transcribe materials
  • record appointments and meetings for administrative staff
  • file necessary documents
  • answer telephone and direct caller to correct station
  • take messages for staff members
  • answer questions of callers according to nursing home policy
  • answer routine correspondence
  • alert specified individuals and agencies in case of emergencies
  • assemble material for reports and questionnaires
  • announce notifications over public address system
  • update resident directory including resident's names, room locations and telephone extensions
  • arrange for service of office equipment
  • perform other duties as assigned

Job Location

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