Receptionist

Poway, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $23.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer in your local community

Job Description

Poway Family Dental Group and Orthodontics is a reputable dental healthcare provider dedicated to delivering exceptional dental and orthodontic care to the community. Known for its commitment to patient satisfaction and clinical excellence, this establishment has built a strong reputation for providing comprehensive dental services through a team of skilled professionals. Their culture emphasizes patient-centered care, operational efficiency, and a welcoming environment, making them a trusted choice for families seeking dental treatment.

As a full-time employer, Poway Family Dental Group and Orthodontics offers competitive hourly wages ranging between $16.50 and $23.00. They focus on creating an inclusive and supportive w... Show More

Job Requirements

High school diploma or general education degree (GED)
Prior course work or on-the-job training in the fields of dentistry, insurance, or business
Knowledge of office practices, technology applications and patient insurances
Results oriented
Patient advocate
Process focused operator
Financial acumen
Influencer
Self-motivated and reliable
Ability to manage tasks and time effectively
Excellent interpersonal, oral and written communication skills
Ability to maintain confidentiality with patient records
Organized and detail-oriented
Able to work in a fast-paced environment

Job Qualifications

High school diploma or general education degree (GED)
Prior course work or on-the-job training in the fields of dentistry, insurance, or business
Knowledge of office practices, technology applications and patient insurances
Results oriented (energetic self-starter
sets realistic goals
meets commitments
persistent, prioritizes daily to achieve results)
Patient advocate (flexible and adaptive
empathetic
passionate
ethical)
Process focused operator (data driven decision-maker
detailed
organized and structured
comprehensive knowledge of all operational processes
computer proficient)
Financial acumen (understands profit drivers
utilizes metrics to manage
builds the financial understanding of team members and clinicians
understands local market drivers and competition)
Influencer (active listener/observer of behavior
creates a win/win need for change)
Self-motivated, reliable individual capable of working independently as well as part of a team
Ability to manage tasks and time effectively without compromising the quality of the work
Excellent interpersonal, oral and written communication skills
Ability to handle and maintain extreme confidentially with patient records
Organized, detail-oriented individual able to work in a fast-paced environment

Job Duties

Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
Schedule appointments that result in each healthcare provider having a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
Ensure that all tasks on the front office checklist are completed daily
Post payments to patient accounts in accordance with Company policies

Job Location

You may be also interested in: