Receptionist

Glendale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k plan

Health & Wellness Program

Company paid vacation and holidays

Job Description

This automotive dealership is a well-established business committed to providing exceptional service and a pleasant customer experience. Known for its comprehensive inventory and dedication to customer satisfaction, this dealership offers a professional and welcoming environment for both customers and employees alike. With a strong community presence and a focus on teamwork, the dealership strives to maintain an inviting atmosphere where every visitor feels valued and supported.

The role of receptionist is pivotal at this dealership as it represents the very first point of contact for all incoming communications. The receptionist is responsible for courteously and efficiently answering all p... Show More

Job Requirements

High school diploma or GED
previous retail and/or customer service experience
strong administrative and organizational skills
good computer and internet skills
pleasant and courteous personality
ability to maintain composure under stress
professional appearance and work ethic
flexible availability to work rotating shifts including weekends

Job Qualifications

No experience required but a plus
automotive dealership experience a plus
service or hospitality industries experience a plus
previous retail and/or customer service experience
friendly with high energy and the willingness to go above and beyond
excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
must conduct oneself in a professional manner
basic computer and Microsoft Office skills
strive to respect and facilitate teamwork within all departments
professional appearance and work ethic
must be a team player with a strong sense of commitment to the customer and team members
bilingual (Spanish) a plus

Job Duties

Answer all incoming calls according to all company policies with exceptional telephone skills
direct phone calls to the appropriate parties as necessary
take written messages for occupied personnel and notify them as soon as possible regarding pending messages
coordinates questions and issues with the appropriate department personnel
addresses customer concerns and issues or escalates them as needed
helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc
maintain confidentiality of company and customer information at all times

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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