Receptionist

The role of the Bilingual (English/Spanish) Receptionist at this West Houston location is pivotal in the daily operations of the healthcare facility. The Receptionist acts as the first point of contact for patients, families, vendors, and staff, ensuring that all interactions reflect the organization’s dedication to professionalism and confidentiality. This position requires exceptional customer service skills and the ability to manage patient check-ins with precision and speed, keeping the flow of appointments and communications smooth and efficient. The receptionist will be responsible for handling telephone inquiries, greeting visitors, managing electronic medical records, and assisting various administrative functions to support therapists and office management. This position holds key responsibilities in tracking patient attendance patterns to uphold the facility's policies on cancellations and no-shows. The ideal candidate will be detail-oriented, fluent in both English and Spanish, and capable of multitasking in a fast-paced setting while maintaining a clean and organized reception area. Moreover, this role supports the facility’s commitment to accurate record-keeping and timely communication, vital for maintaining the high standards of patient care and operational integrity. Joining this team means becoming an essential part of a healthcare environment that values integrity, respect, and client-focused service.Show Less