Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Benefits
competitive hourly wage
Opportunities for career advancement
Comprehensive training and support
Inclusive and diverse work environment
flexible scheduling options
employee discount on veterinary services
Supportive company culture focused on collaboration
Job Description
PetVet Care Centers is a leading provider of veterinary services with a broad network of over 420 hospitals across the United States. The company comprises a dedicated team of more than 11,000 professionals, including over 1,700 veterinarians, committed to delivering exceptional care to pets and top-notch service to their owners. PetVet Care Centers is distinguished by its Culture of Care, which emphasizes compassion and respect for pets, their owners, and the team members who support them. The organization operates on a unique partnership model, blending local leadership with national resources and camaraderie, which allows each hospital the autonomy to tailor... Show More
Job Requirements
- High school diploma or GED required
- experience in customer service or administrative roles preferred
- knowledge of clerical procedures
- strong communication and interpersonal skills
- ability to handle stressful situations calmly
- accurate cash handling skills
- availability to work flexible hours including weekends and holidays
- physical capability to stand, walk, climb, and lift animals up to 50 pounds
- proficiency in basic computer skills
- ability to multitask effectively
- commitment to compassionate and courteous client service
Job Qualifications
- High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- knowledge of clerical procedures and ability to organize files and records
- excellent customer service skills, providing courteous and prompt assistance
- accurate cash handling and cashiering abilities
- strong multitasking skills with attention to detail
- flexibility in scheduling, including weekends and holidays
- ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Duties
- Provides excellent customer service in-person, over the phone, and during high-stress situations
- manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
- handles basic medical emergencies for pets and owners, ensuring safety and well-being
- assists with medication pickups, inquiries, and provides information about services and products
- inputs and manages data in practice management software, including billing and accounts
- assists with retail sales, weighing pets, processing faxes, and maintaining records
- reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Job Location
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