Receptionist

Glendale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Team-oriented supportive work culture

I-CAR Gold Class and OEM Certified facility

Streamlined workflow and efficient processes

Opportunities for professional growth and certification

competitive compensation and benefits

Commitment to safety

positive workplace environment

Job Description

Open Road Collision, operating under the name Allard Collision, is a recognized leader in the collision repair industry, located in Phoenix, AZ. As an I-CAR Gold Class and OEM Certified facility, the company has built a reputation for delivering high-quality collision repair services backed by superior customer service. Open Road Collision is dedicated to restoring damaged vehicles to their pre-accident condition using state-of-the-art techniques and equipment, with a strong focus on ensuring each customer experiences a smooth, efficient, and stress-free service process. The company prides itself on maintaining a safe, collaborative, and professional working environment where teams are supported, and... Show More

Job Requirements

High school diploma or equivalent
previous front desk, receptionist, or administrative experience preferred
strong communication and interpersonal skills
proficiency in Microsoft Office and familiarity with office software systems
ability to multitask and remain organized in a dynamic environment
customer service mindset with attention to detail and a positive attitude

Job Qualifications

Previous front desk, receptionist, or administrative experience preferred
strong communication and interpersonal skills
proficiency in Microsoft Office and familiarity with office software systems
ability to multitask and remain organized in a dynamic environment
customer service mindset with attention to detail and a positive attitude
high school diploma or equivalent

Job Duties

Greet and assist customers in a professional and courteous manner
answer incoming phone calls, direct calls, take messages, and respond to emails
schedule appointments and coordinate with service advisors
facilitate rental car shuttle pickups and drop-offs
process payments and issue receipts
maintain cleanliness of the front office and customer waiting areas
provide backup support to accounting including billing, invoicing, accounts receivable, and accounts payable
manage incoming and outgoing mail and deliveries
communicate effectively with customers, staff, and external partners
maintain inventory and order office supplies as needed
assist with internal messaging and run errands when required
utilize multiple software systems for scheduling, communication, and administrative tasks
support a collaborative team environment focused on customer satisfaction and quality repairs

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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