Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Union benefits offered after probationary period
Job Description
This job opportunity is offered by a reputable organization that operates within a union environment, providing employees with a stable and supportive work culture. The organization values professionalism, teamwork, and effective communication, supporting a positive workplace where employees are respected and empowered. As a unionized workplace, the company ensures that employees enjoy a comprehensive range of benefits after successfully completing a probationary period. This position is ideal for individuals seeking a steady, full-time role with an 8am to 4pm shift schedule and a salary that is competitive and commensurate with experience. Candidates will find that the organization's commitment to employee... Show More
Job Requirements
- At least three years of experience required
- ability to multitask and detail oriented
- ability to handle extensive call volume
- must be extremely organized and self-motivated
- ability to manage a high volume of messages and transfer calls efficiently
- customer service skills are essential
- exceptional communication skills
- highly adaptable, flexible professional who embraces teamwork but also enjoys working independently
Job Qualifications
- At least three years of experience required
- ability to multitask and detail oriented
- ability to handle extensive call volume
- must be extremely organized and self-motivated
- ability to manage a high volume of messages and transfer calls efficiently
- customer service skills are essential
- exceptional communication skills
- highly adaptable, flexible professional who embraces teamwork but also enjoys working independently
Job Duties
- Screen, prioritize, manage, and properly transfer all incoming calls
- be the first point of contact for all visitors entering the office, providing hospitality, ensuring all visitors sign in, are warmly greeted, and directed correctly
- review all tickets and bills of lading for changes, adjustments, and customer signatures to ensure accurate billing
- ensure workstation is clean by the end of the day
- report any missing paperwork and signatures daily
Job Location
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