Receptionist

Johnston, IA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Benefits

competitive pay

Health Insurance

Dental Insurance

Paid Time Off

Professional development opportunities

401(k) retirement plan

Employee wellness programs

Job Description

Delta Dental of Iowa is a leading not-for-profit dental and vision insurance company dedicated to improving health and wellness throughout the communities it serves. Established with a mission to build stronger communities, Delta Dental of Iowa reinvests 40 percent of its dollars back into Iowa, ensuring that local populations benefit directly from its services and initiatives. The company is widely recognized for its commitment to delivering exceptional quality service through a unified team approach, fostering leadership at all levels and creating a work culture that values collaboration, professionalism, and community impact. As an organization, Delta Dental of Iowa is passionate... Show More

Job Requirements

High school diploma required
Three or more years of experience serving as a receptionist or customer service in a professional office environment required
Ability to effectively communicate and interact with all levels of employees and the public through excellent verbal communication skills
Basic math and data entry skills
Ability to maintain confidentiality
Experience using Microsoft Word and Excel
Knowledge of administrative and clerical procedures with strong organizational and planning skills
Strong attention to detail and the ability to follow procedures
Ability to work independently on assigned tasks
Ability to multi-task, prioritize effectively and remain flexible
Dependability in attendance and punctuality required
Excellent interpersonal skills
Ability to meet with visitors and respond to their questions and concerns in a professional manner
Ability to sit for long periods of time

Job Qualifications

High school diploma
Three or more years of experience serving as a receptionist or customer service in a professional office environment
Ability to effectively communicate and interact with all levels of employees and the public through excellent verbal communication skills
Basic math and data entry skills
Experience using Microsoft Word and Excel
Knowledge of administrative and clerical procedures with strong organizational and planning skills
Strong attention to detail and the ability to follow procedures
Ability to work independently on assigned tasks
Ability to multi-task, prioritize effectively and remain flexible
Excellent interpersonal skills
Ability to meet with visitors and respond to their questions and concerns in a professional manner
Dependability in attendance and punctuality

Job Duties

Greet and assist all guests in a professional and friendly manner
Follow protocols to direct guests to the appropriate person or department
Ensure adherence to all security procedures and HIPAA guidelines
Perform general administrative and clerical support to assist various departments throughout the organization
Maintain a professional appearance including adherence to specific dress code requirements
Manage company lunch meetings by coordinating with meeting owners, ordering and delivering lunches, and reviewing and reconciling monthly credit card statements
Assist with Board meeting set up and kitchen upkeep
Perform tasks for Operations including return mail processing and other data entry tasks
Attend huddles and other appropriate company meetings and functions
Maintain a courteous and professional demeanor when interacting with internal stakeholders
Exhibit a high level of dependability in all aspects of the role
Perform other duties as assigned

Job Location

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