Job Overview
Employment Type
Full-time
Benefits
competitive pay
Paid Time Off
401(k) Plan
Employee assistance program
Good Sam Roadside Assistance
paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
on the job training opportunities
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer and service provider for recreational vehicles, outdoor gear, and camping supplies, committed to enhancing the outdoor experience of its customers. With a strong presence nationwide, Camping World is known for its dedicated service, extensive product offerings, and commitment to customer satisfaction. The company values growth, innovation, and a customer-first approach, aiming to provide both new and seasoned outdoor enthusiasts with everything needed for a memorable adventure. As a reputable and growing organization, Camping World fosters a collaborative work environment, offering its employees opportunities to develop their skills, grow professionally, and contribute meaningfully to the... Show More
Job Requirements
- High School education or equivalent
- Previous customer service experience preferred
- Excellent interpersonal and presentation skills
- Ability to take initiative and demonstrate leadership
- Strong sense of responsibility and reliability
- Strong organizational and multitasking abilities
- Proficient in MS Office
- Ability to lift up to 25 lbs and move up to 50 lbs with assistive devices
Job Qualifications
- High School education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation, and relationship-building skills
- Strong initiative and leadership abilities
- Reliable and responsible team player
- Strong organizational skills with the ability to multitask
- Proficient in MS Office computer applications
- Ability to effectively respond to diverse client needs
Job Duties
- Serve as the first point of contact for customers
- Greet and welcome customers warmly
- Set a positive tone for customer interactions
- Check in VIP appointments and direct customers appropriately
- Coordinate front desk activities including managing phone calls
- Track incoming sales calls using the customer relationship management (CRM) system
- Maintain a strong work ethic and commitment to success daily
- Assist customers with inquiries directed to the reception desk
- Perform other duties as assigned to support team and operational efficiency
Job Location
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