Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Career advancement opportunity
Competitive wages
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
10 major holidays off
401k
Employee Referral Program
Job Description
Serenity is a leading healthcare technology company based in Lakewood, CO, committed to transforming the lives of patients through innovative medical devices and evidence-based treatments. Specializing in advanced healthcare technologies, Serenity aims to provide long-term success for patients who have struggled with traditional options, ensuring that their health journey is not only effective but also compassionate. At Serenity, the focus is on leveraging cutting-edge medical technology backed by solid research to help patients reclaim control over their lives. The company takes pride in its dedication to improving patient outcomes, fostering a supportive environment for both clients and employees alike. Known... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to multitask effectively
- Strong communication skills
- Willingness to work full-time shifts including weekends
- Successful completion of criminal background check
- Emotional resilience and sensitivity when interacting with patients experiencing trauma
Job Qualifications
- High school diploma/GED
- Excellent verbal and written communication, basic math skills
- Proven ability to multitask in a fast-paced environment
- 1+ year of full-time customer service experience, reception, or personal customer service industry
Job Duties
- Update and verify customer information upon each visit
- Help customers feel valued by creating rapport, remembering their names, their interests, and stories
- Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges
- Ensure positive customer experience by providing support and compassion
- Rotate through other various office tasks throughout the day
Job Location
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