Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Medical insurance including domestic partner coverage
Dental insurance including domestic partner coverage
Vision insurance including domestic partner coverage
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Tuition assistance program
Long and Short Term Disability insurance
Life insurance
Employee assistance program
401k Match
Paid Time Off
12 paid holidays

Job Description

South University is a well-established higher education institution with a rich 125-year history of providing quality education and fostering a supportive community for its students, faculty, and staff. The university is renowned for its commitment to fostering a warm and encouraging learning environment where students can achieve their professional and academic goals. By blending tradition with innovation, South University has cemented its place as a university that not only values academic excellence but also champions personal growth and community spirit. As an institution, it offers a blend of on-campus and online programs, ensuring accessibility and flexibility for a diverse student... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience with multiple line busy switchboard
  • Strong customer service and organizational skills
  • Basic computer literacy
  • Ability to type at least 30 words per minute

Job Qualifications

  • Bachelor's degree preferred
  • Experience with a multiple line busy switchboard
  • Strong customer service skills
  • Organizational skills
  • Basic computer literacy
  • Ability to type a minimum of 30 words per minute

Job Duties

  • Answer incoming calls and route them promptly and correctly to proper staff or voicemail
  • Politely take messages when necessary
  • Greet visitors in a friendly, welcoming, and professional manner
  • Ensure campus visitors sign in, receive parking authorization, name tags, and escorts
  • Support enrollment processes including ordering and verifying student transcripts
  • Assist with planning and execution of special admission events
  • Maintain appointment calendars for admissions, financial aid, and academic counseling
  • Assist with confirming and rescheduling appointments
  • Inventory and maintain marketing materials and promotional items
  • Perform data entry, scan documents, process emails, and assist with special projects
  • Assist with execution of direct mail and bulk mail projects
  • Perform other duties as needed

Job Location

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