Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
The Shingle Springs Band of Miwok Indians is a federally recognized Native American tribe located in California. Known for its deep-rooted heritage and strong commitment to serving its community, the tribe operates numerous programs and services designed to support its members and the broader local population. Among these services is the Temporary Assistance for Needy Families (TANF) program, which provides critical assistance and resources to families in need, helping them secure stability and improve their quality of life. The tribe emphasizes respectful communication, cultural integrity, and professional service in all its operations, creating a supportive environment for both staff and... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of clerical or administrative work experience
- Proficiency with Microsoft Office applications including Outlook
- Knowledge of public and business administration principles
- Understanding office management practices
- Ability to analyze and solve organizational problems
- Ability to handle confidential information responsibly
- Strong communication and interpersonal skills
- Flexibility to work non-traditional hours including evenings and weekends
Job Qualifications
- High school diploma or GED
- One year of demonstrated work experience in office clerical or administrative support using Microsoft Office including Outlook
- Knowledge of principles and methods of public and business administration
- Knowledge of office management principles, practices, and procedures
- Ability to think clearly and analyze organizational problems to take effective action
- Ability to handle sensitive and confidential materials with tact and diplomacy
- Ability to resolve complaints and communicate with staff, regulatory agencies, customers, employees, and community members
- Good written and verbal communication skills including composing and editing
- Ability to work flexible hours including evenings and weekends
Job Duties
- Answers multi-line telephones and routes messages in a timely and accurate manner
- Receives guests of TANF site in a polite, friendly, and helpful manner and responds to inquiries regarding TANF procedures and services
- Receives information and documents on behalf of the site and ensures timely and accurate routing
- Provides clerical and administrative support to ensure efficient, accurate, and timely completion of duties
- Assists in maintenance of site databases including data entry
- Performs mail management including routing, stamping, and logging incoming and outgoing mail
- Operates office equipment such as computer, scanner, calculator, copier, and fax
- Facilitates communication between staff including locating personnel
- Assists in scheduling locations for staff meetings
- Supports Family Advocates and Site Managers in planning and implementing client activities and events
- Completes Eligibility Questionnaire forms for potential participants and assists with initial intake packets
- Keeps lobby clean and updated with board postings and event calendars
- May adjust schedule to support TANF events
- Performs other assigned duties
Job Location
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