Receptionist

Glendale, AZ, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

Team-oriented supportive work culture

I-CAR Gold Class and OEM Certified facility

Streamlined workflow and efficient processes

Opportunities for professional growth and certification

competitive compensation and benefits

Commitment to safety quality and a positive workplace environment

Job Description

Open Road Collision, operating under the name Allard Collision, is a well-established collision repair service provider based in Phoenix, AZ. Renowned for its commitment to quality and customer satisfaction, the company specializes in restoring vehicles to their pre-accident condition with precision and care. As an I-CAR Gold Class and OEM Certified facility, Allard Collision adheres to the highest industry standards, reflecting its dedication to superior workmanship and advanced repair techniques. The company prides itself on delivering a seamless, stress-free experience for customers undergoing vehicle repairs, supported by a team of skilled professionals and a customer-centric approach.

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Job Requirements

High school diploma or equivalent
previous front desk, receptionist, or administrative experience preferred
strong communication and interpersonal skills
proficiency in Microsoft Office and office software systems
ability to multitask and remain organized in a fast-paced environment
customer service mindset with attention to detail
positive attitude

Job Qualifications

Previous front desk, receptionist, or administrative experience preferred
strong communication and interpersonal skills
proficiency in Microsoft Office and familiarity with office software systems
ability to multitask and remain organized in a dynamic environment
customer service mindset with attention to detail and a positive attitude
high school diploma or equivalent required

Job Duties

Greet and assist customers in a professional and courteous manner
answer incoming phone calls, direct calls, take messages, and respond to emails
schedule appointments and coordinate with service advisors
facilitate rental car shuttle pickups and drop-offs
process payments (check and credit card) and issue receipts
maintain cleanliness of the front office and customer waiting areas
provide backup support to accounting (billing, invoicing, A/R, A/P)
manage incoming/outgoing mail and deliveries
communicate effectively with customers, staff, and external partners
maintain inventory and order office supplies as needed
assist with internal messaging and run errands when required
utilize multiple software systems for scheduling, communication, and administrative tasks
support a collaborative team environment focused on customer satisfaction and quality repairs

Job Location

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