Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability (STD) insurance
long-term disability (LTD) insurance
Life insurance
401(k) retirement plan
Paid Time Off
bonus incentives
Job Description
IST Management Services is a rapidly expanding business process outsourcing (BPO) company that focuses on delivering exceptional solutions in the management of digital and physical information. Their expertise lies in key areas such as Facilities Management, eDiscovery, and Electronic Document Management services. As a progressive organization, IST Management Services is dedicated to enhancing business operations and ensuring the security and accessibility of information for their clients. They provide a dynamic and supportive work environment that encourages professional growth and development. With a strong commitment to excellence, IST is known for its innovative approach and responsive customer service across various industries.Show More
Currently, IST Management Services is seeking motivated individuals to join their team as Receptionists in a full-time, direct-hire capacity. This role is essential to maintaining an efficient and welcoming front office atmosphere at client sites. The typical work schedule is Monday through Friday from 8am to 5pm, with no night or weekend shifts, which provides an excellent work-life balance. Compensation ranges from $23 to $25 per hour, reflecting the valuable contribution that the Receptionist will make to the company.
The Receptionist will be the first point of contact for visitors and employees, making it crucial to project professionalism and a friendly demeanor. Key responsibilities include managing high call volumes, greeting guests warmly, scheduling conference rooms, and performing various administrative operations like typing correspondence, filing, data entry, and sorting mail. The role also demands a high level of customer care, organizational skills, and the ability to work cooperatively within a team.
IST Management Services emphasizes a health-conscious work environment. While the company does not mandate COVID-19 vaccinations for all employees, this specific Receptionist position requires the candidate to be vaccinated due to client site policies. Candidates unable to meet this requirement may be considered for alternative openings that do not demand vaccination.
In this position, candidates are expected to adhere strictly to business procedures, follow direction from supervisors, and participate in cross-training opportunities to expand their skill set. This role offers a rewarding opportunity for growth in administrative and customer service careers, backed by the company's comprehensive benefits package, which includes medical, dental, vision, short-term disability (STD), long-term disability (LTD), life insurance, 401(k) savings plan, paid time off, and bonus incentives. IST Management Services values diversity, inclusivity, and equal opportunity employment, ensuring that candidates from all backgrounds are welcomed and supported throughout the application process.Show Less
The Receptionist will be the first point of contact for visitors and employees, making it crucial to project professionalism and a friendly demeanor. Key responsibilities include managing high call volumes, greeting guests warmly, scheduling conference rooms, and performing various administrative operations like typing correspondence, filing, data entry, and sorting mail. The role also demands a high level of customer care, organizational skills, and the ability to work cooperatively within a team.
IST Management Services emphasizes a health-conscious work environment. While the company does not mandate COVID-19 vaccinations for all employees, this specific Receptionist position requires the candidate to be vaccinated due to client site policies. Candidates unable to meet this requirement may be considered for alternative openings that do not demand vaccination.
In this position, candidates are expected to adhere strictly to business procedures, follow direction from supervisors, and participate in cross-training opportunities to expand their skill set. This role offers a rewarding opportunity for growth in administrative and customer service careers, backed by the company's comprehensive benefits package, which includes medical, dental, vision, short-term disability (STD), long-term disability (LTD), life insurance, 401(k) savings plan, paid time off, and bonus incentives. IST Management Services values diversity, inclusivity, and equal opportunity employment, ensuring that candidates from all backgrounds are welcomed and supported throughout the application process.Show Less
Job Requirements
- High school diploma or equivalent
- Prior receptionist or administrative assistant experience
- Excellent verbal and written communication skills
- Proficiency with computer applications including keyboarding and Microsoft Windows
- Ability to manage multiple tasks efficiently
- Must be able to follow established business procedures
- Able to work under direction and take initiative
- Adherence to attendance policy
- Valid driver's license and/or reliable transportation
- Ability to provide COVID-19 vaccination card due to client site mandate or willingness to be considered for other positions without this requirement
Job Qualifications
- Prior receptionist and/or administrative assistant experience required
- Professional appearance and demeanor
- Keyboarding and Windows environment PC skills
- Excellent communication skills both verbal and written
- Ability to effectively work individually or in a team environment
- Competency in performing multiple functional tasks
- Ability to meet employer's attendance policy
- A valid driver's license and/or reliable transportation to and from work
- Willingness to cross-train for other job functions
Job Duties
- Perform reception duties which include smiling, greeting visitors and employees, answering phones, conference room scheduling, and various administrative functions
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned
- Consistently adhere to business procedure guidelines
- Take direction from supervisor or site manager
- Participate in cross-training
- Perform other tasks as assigned
Job Location
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