Receptionist

Las Cruces, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $15.00

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

friendly work environment

Employee assistance program

Job Description

Fillmore Eye Clinic is a reputable healthcare establishment that specializes in providing comprehensive eye care services to patients. Known for its commitment to patient-centered care and professional excellence, the clinic is equipped with the latest diagnostic technology and staffed by experienced eye care professionals. Situated in a convenient location, the clinic attracts a diverse patient base seeking both routine eye exams and advanced treatment options for various ocular conditions. The clinic prides itself on creating a welcoming environment where patients feel supported throughout their care journey, and where staff collaboration and continuous improvement are core values.

The ... Show More

Job Requirements

High school diploma or equivalent
two years experience in customer service preferred
excellent customer service skills
good communication skills
accurate data entry skills
ability to multitask
ability to work well in a team environment
strong organizational skills
attention to detail
ability to handle pressure calmly

Job Qualifications

High school diploma or equivalent
two years experience in customer service preferred
excellent customer service and communication skills
accurate data entry
ability to work as a team member
management of multiple tasks simultaneously
motivation to succeed
strong organization with attention to detail
empathetic personality with concern and respect for patients' needs
composure under pressure

Job Duties

Greets and orients patients as they arrive for their appointments
schedules, reschedules, and cancels appointments as necessary
files reports and charts
updates patient recalls as necessary
promptly and efficiently types patient labels, charts, miscellaneous correspondence, etc
maintains organized patient files
assists patients as they check out, i.e., next appointment, completes super bill, accepts payment, etc
answers telephone calls promptly (two rings)
addresses the caller's concern
directs all calls to appropriate personnel
identifies emergency calls and schedules appropriately
performs all front desk duties between 9:00 a.m. and 10:00 a.m. daily
keeps an active cancellation list and uses as necessary
confirms all appointments
obtains proper insurance information
monitors the postage meter and enters postage when needed
provides fee schedules and insurance information to patients

Job Location

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